About the role
Overview
Position: Patient Service Specialist
Location: Columbus, OH
Type of Employment
Per Diem, PRN (no guarenteed hours)
Schedule: Weekdays, as needed
Compensation
$16.00 - $19.00/hour (pending experience)
We are seeking a friendly, customer-focused professional to join our Front Office team. The ideal candidate enjoys working with people, provides exceptional customer service, and thrives in a fast-paced environment. Successful candidates will demonstrate
strong communication skills
, attention to detail, the ability to multitask, and a commitment to creating a positive patient experience.
This is an excellent opportunity for individuals looking to build a career in healthcare. We offer ongoing training, development opportunities, and a clear path for growth within our organization. Whether your background is in retail, hospitality, banking, customer service, or healthcare, we welcome candidates who are eager to learn, grow, and make a difference in our patients' experience.
At Select Medical, we believe in developing our employees and providing opportunities for career advancement. This position offers the opportunity to build valuable healthcare, customer service, and administrative skills while working in a supportive team environment.
Successful team members may have opportunities to:
- Expand their responsibilities within the Front Office team
- Participate in specialized training and development programs
Advance into Senior Patient Service Specialist or Lead roles
- Explore opportunities in Operations, Revenue Cycle, Training, Management, and other healthcare career paths
- Gain experience in a growing healthcare organization committed to internal promotion and professional development
- Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum
High School Diploma or GED
Preferred
1 Year Front Desk experience
Healthcare experience
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement
Equal Opportunity Employer/including Disabled/Veterans