About the role
Welcome! As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This is an outside sales position that blends consultative selling, customer education, and relationship management. You will maximize your success by leveraging internal warm leads, company-provided lead pipelines, and traditional self-generation techniques to close residential HVAC and water heater opportunities. Key Responsibilities
Consultative Selling
Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
Customer Experience Champion
Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention.
Sales Generation
Drive growth by working both incoming internal leads and your own prospect pipeline to close sales.
Onsite Collaboration
Partner with our technical team members during site visits to ensure solutions are perfectly tailored to the home’s requirements, fostering a 100% satisfaction experience.
Industry Expertise
Remain a market expert, staying updated on the latest trends, energy-efficient technology, and innovative service methods.
Desired Skills and Qualifications
Education
High school degree or GED
required . A
Bachelor’s
- degree or related professional sales
- certifications
- preferred.
Experience
2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling.
Skills
Strong business development abilities, excellent negotiation skills, and a talent for closing sales.
Communication
Demonstrated
ability to educate customers and present technical concepts clearly. Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
Commitment
A dedication to providing high-quality, customer-focused service.
Requirements
Valid driver’s license with an acceptable driving record.
Physical Demands
Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs.
Flexibility
- Available to work flexible hours to meet customer demand and on-call shifts as needed. Ability to consistently
- demonstrate
- a positive attendance record.
Why You Should Join the Service Experts Team
Earning Potential
Top performers earn exceptionally well through competitive base salary + commission.
Our Average Sales Professionals earn an average
of $90,000-$120,000 annually . Top performers can earn more.
Generous PTO provided
Supportive Culture
We believe in training, mentorship, and investing in your professional development.
Health Coverage
Company-sponsored Medical, Dental, and Vision to keep your paycheck where it belongs
Fully Equipped
We provide your smartphone, tablet, uniforms, and a tool replacement program.
Protection
Company-paid Life Insurance plus optional Short/Long-term Disability for you and your family.
And so much more!
Minimum Experience: 0 - 2 years Minimum Education: Bachelor's Degree The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com