About the role
Description
The Cashier is responsible for performing the checkout and ATF Form 4473 completion process for all guests at Shooters World. As such, this position is stationed at either the Firearm Transaction or Checkout area.
Duties and Responsibilities
- Operate a cash register and collect payments
- Issue receipts, refunds, credits, and/or or change for each transaction
- Accurately complete required paperwork and background checks required for firearm sales
Answer phone calls
Connect with Customers by graciously listening to questions or concerns; asking open ended questions; recommending solutions; answering questions and responding to concerns in a timely manner
Ability to operate, demonstrate and explain merchandise -- understand and be proficient in restricted and non-restricted sales, refunds/returns, consignment, gift cards, member and nonmembers use of the facilities
Other duties as determined by the needs of the business
Requirements
Knowledge, Skills and Education Requirements
High School Diploma or equivalent
Customer satisfaction orientation
- Proven ability to perform processes
- Functional proficiency with computer programs and systems
- Be an individual who is driven, confident and flexible
- Must pass drug test, background check, and any pre-employment tests if applicable