About the role
Drain Installer
Carter's Plumbing, Heating & Cooling | Detroit, MI
At Carter's Plumbing, Heating & Cooling, we take pride in delivering high-quality plumbing and drain solutions while providing an exceptional customer experience. We are looking for a skilled Drain & Sewer Installer who enjoys working in the field, takes pride in quality workmanship, and wants to be part of a growing team that values accountability, professionalism, and teamwork.
This position offers competitive compensation, growth opportunities, and a 10% commission on all jobs.
What You'll Do
What We're Looking For
- Perform residential drain cleaning, high-pressure water jetting, and mechanical descaling.
- Conduct sewer camera inspections to accurately diagnose drain and sewer issues.
- Educate homeowners on repair options and preventative maintenance.
- Identify opportunities for drain restoration and rehabilitation services.
- Partner with the sales team on larger drain and sewer rehabilitation projects.
- Maintain a clean, organized, and fully stocked company vehicle.
- Deliver outstanding customer service on every call.
- 3+ years of residential drain cleaning and sewer experience.
- Experience operating jetting equipment, descaling tools, and sewer inspection cameras.
- Strong troubleshooting and diagnostic abilities.
- Excellent communication and customer service skills.
- Professional appearance and positive attitude.
- Ability to work independently while maintaining quality workmanship.
- Valid driver's license with a clean driving record.
Preferred Qualifications
Pipe bursting experience
Directional boring experience
Experience reading sewer camera inspections
Utility locating experience
- Experience pulling permits and coordinating inspections
- Ability to independently operate excavators and skid steers
Service plumbing experience
Chauffeur's License or CDL
Experience with ServiceTitan
Experience training helpers and apprentices
Skills for Success
Strong attention to detail
- Ability to work efficiently and safely
- Excellent communication and teamwork skills
- Professional appearance and customer interaction skills
- Ability to use smartphones, tablets, and company software
- Commitment to following safety procedures and PPE requirements
- Understanding of trench safety and confined space awareness
Success in This Role
Within Your First 90 Days
- Complete sewer and drain installation projects with minimal supervision
- Work efficiently alongside crew members
- Maintain clean jobsites and accurate documentation
Consistently follow safety procedures
Identify additional repair opportunities in the field
Within 6–12 Months
- Lead sewer and drain installation projects
- Train and mentor helpers and apprentices
- Manage excavation workflows and jobsite efficiency
- Run sewer replacement projects safely, efficiently, and profitably
- Become a trusted technical resource for the team
Compensation & Benefits
- Competitive hourly pay based on experience
- 10% commission paid on all jobs
Overtime opportunities
Company-provided equipment and technology
Career growth opportunities
Ongoing training and development
Stable, year-round work
If you're an experienced drain and sewer professional who enjoys hands-on work, takes pride in quality installations, and wants to grow your career with a company that values its employees, we'd love to hear from you.
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