About the role
Compensation: $25-30/hr
We Don't Need Another "Good Enough" Maintenance Tech. We Need a Fixer.
Location: Northeast Ohio
Company:
Smartland - 1,400+ rental homes and apartment units across Northeast Ohio
Most maintenance techs clock in, knock out a work order, and clock out. That's fine. But that's not who we're looking for.
We're looking for the person who fixes the leaky faucet -
and tightens the wobbly cabinet handle while they're at it.
The person who doesn't shrug and say "I don't know" - they say
"let me figure this out."
Smartland is hiring a Senior Maintenance Technician who genuinely loves solving problems, takes real pride in their work, and treats every unit like it's their own home.
If you get a little fired up when something's broken and you can't walk away until it's right - keep reading.
This Role Is for You If...
You've got
3+ years of hands-on residential or multifamily maintenance experience
- enough to be dangerous with a wrench, but you're still hungry to learn more
You think outside the box when the parts store is closed and a tenant's heat is out - you find a way, safely, and follow up in the morning
You take pride in doing it right the first time - cutting corners makes you cringe
You don't need someone looking over your shoulder - hand you a work order list and you'll prioritize, execute, and document it without being asked
You treat tenants with respect - you knock, you introduce yourself, you explain what you're doing, and you clean up when you're done
You want to actually build a career , not just collect a paycheck
This Role Is NOT for You If...
You do the bare minimum and call it a day
You disappear when the on-call phone rings
You need to be told twice
You think "that's not my job" when something needs doing
You leave a mess behind or treat a tenant's home like a job site
What You'll Actually Do
You'll be the person tenants are relieved to see at their door. You'll handle a wide range of work across our portfolio of homes and apartments - no two days look the same, and that's the point.
Day to day, you'll
- Tackle service requests and emergency repairs - plumbing, electrical, HVAC, appliances, carpentry, you name it
- Complete unit turns on time and up to Smartland standards - patch, paint, repair, and get units rent-ready fast
- Perform inspections and preventive maintenance so small problems don't become big ones
Assist with exterior repairs and maintenance as needed
(candidates with exterior experience — we'd especially love to hear from you)
Document your work in AppFolio - notes, photos, parts used - because good communication matters as much as good hands
Support junior techs who are learning the ropes and coordinate with vendors when specialty work is needed
Communicate professionally and warmly with residents and staff - you're the face of our maintenance team
What You Bring
3+ years
- in residential or multifamily maintenance
- Solid troubleshooting skills across plumbing, electrical, HVAC, appliances, and carpentry - you don't have to be a master in all of them, but you're not afraid of any of them
- Exterior maintenance experience is a big plus
- A valid driver's license with a clean record
- Your own basic tools and comfort using mobile apps for work orders
- The ability to lift 75 lbs and work indoors and outdoors in Northeast Ohio weather
- A positive attitude that tenants and teammates actually want to be around
What You Get
- This isn't a dead-end gig. We invest in people who invest in the work.
- $25–$30/hr based on experience
- Medical, dental, and vision insurance
PTO + paid holidays
A real career path
Senior Tech → Lead Tech → Supervisor. We promote from within and want to help you get there.
Schedule
Full-time, Monday through Friday
Rotating on-call (evenings/weekends) - because emergencies don't wait, and neither do you
Travel between properties in your company vehicle
Sound Like You?
If you read this and thought
"finally, a company that actually gets it"
- we should talk.
Apply today. We're not looking for a résumé full of certifications. We're looking for someone who cares, shows up, and figures it out.
loc: domestic