About the role
Description
Inside
Sales Support is an enthusiastic connector between our outside sales team and our customers. The Inside Sales Representative will effectively communicate product features, benefits, and pricing to potential customers. They will understand our products and culture and ensure customer orders are processed accurately. Primary objectives are to support our customers’ needs to a “best-in-class” level. This is an onsite position.
Duties/Responsibilities
:
- Support the daily sales operations of a building materials distribution center.
- Work with customers and co-workers to build solid relationships based on trust and competence.
- Able to handle detailed work quickly and correctly.
- Support a fast-paced environment with multiple projects going on simultaneously.
- Utilize the DMSi software Agility for order entry, purchasing entry, and customer information.
- Follow established guidelines, structure, and policies while working with and for others
- Maintain customer pricing records.
Accurate order entry
Follow up on all quotes and handle customer service claims promptly.
Other duties as assigned
Requirements
Required Skills/Abilities
:
- Socially focused "How can I help you?" attitude.
- Cooperative, easy-going, and agreeable in getting along with others.
Strong communication skills
Team Collaboration
Persuasive teaching style to communicate the company's products and services.
Qualifications
:
Experienced with Microsoft Office Suite (Excel, Outlook, Word)
- Prior inside sales and customer service experience
- Minimum of 3 years’ experience with inside sales, customer service, and/or marketing disciplines
Industry experience preferred
Physical Requirements
:
- Work is conducted in an office/field setting with sedentary to moderate physical effort associated with using a computer, copier, etc.
- Ability to walk, sit, or stand for extended periods of time
- May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds
Benefits
:
Medical, Vision, Dental, and more through Mutual of Omaha
Employer-paid benefits: TeleDoc and Hinge Health
MOTUS for driver refunds
PTO
401K and match
Company ESOP Program
- $40-45k base (starting based on experience) with Commissions
- This job description summarizes the nature of work, skills, abilities, and essential functions; it is not a comprehensive listing of duties or responsibilities.
- Snavely Forest Products is an equal opportunity/affirmative action employer and does not discriminate based on race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.
- #Snavely