About the role
IT Operations Project Manager - Austin, TX
Hourly rate
$50/hr on C2C
$43/hr on W2
A public sector organization is seeking an experienced IT Operations Project Manager to lead a large-scale laptop refresh initiative. The role will begin fully remote and is expected to transition to a hybrid schedule (3 days onsite, 2 days remote) based on business needs.
The Project Manager will oversee procurement, deployment coordination, statewide logistics, technician scheduling, stakeholder communication, RAID management, and governance activities for a large‑scale device refresh initiative. This position requires a Microsoft subject matter expert, with strong proficiency in Microsoft Project, Excel, SharePoint, Teams, and enterprise‑level device management processes.
Key Responsibilities
- Lead planning, execution, monitoring, and closure of the AL Laptop Refresh Project.
- Manage schedules, scope, risks, issues, dependencies, and deliverables.
- Coordinate with leadership, IT Operations, Service Desk, Information Security, and Asset Management.
- Oversee imaging, deployment readiness, technician assignments, and statewide logistics.
- Track progress, completion metrics, and issue resolution.
- Produce executive dashboards, status reports, and stakeholder communications.
- Maintain RAID logs, project plans, change requests, and closeout documentation.
- Manage vendors and cross‑functional teams throughout the lifecycle.
- Support process improvements for future refresh initiatives.
Required Qualifications
- 8+ years progressive IT project management experience.
- Proven experience leading hardware deployment or enterprise refresh programs.
- Strong knowledge of SDLC, PMBOK, Agile, and change management.
- Experience managing enterprise IT operations projects.
- Excellent communication and organizational skills.
- Vendor management experience.
- Microsoft SME proficiency across core project and collaboration tools.
Preferred Qualifications
- PMP, CSM, or ITIL certification.
- Experience with Texas state agencies.
- Experience supporting statewide IT initiatives.
- Background in large‑scale deployments (800+ devices).