About the role
Overview
As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person! Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Western Dental / Brident Dental you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices.
Responsibilities
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to company Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Chart Filling
Cash Handling
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
- At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
- Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
- All other duties as assigned
- Benefits for Full time team members
Paid Time Off (PTO)
Medical and dental insurance
Vision coverage
401K plan
Highly competitive salaries
Outstanding professional training
Exceptional growth and career advancement opportunities
Tuition reimbursement for certifications
Qualifications
Some training or experience in using multi-line phones and computers