About the role
Overview
- Community Focused. Care Driven.
- Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.
- Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
- Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
- Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!
- We are searching for a talented Centralized Scheduler
- Hours: 32hrs
- Shift: Day shift, 8:00am - 4:30pm or 8:30am - 5:00pm rotating
- Location: Southcoast Business Center - Fairhaven, MA
A career at Southcoast Health offers you:
- A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
- Competitive pay and comprehensive benefits package
Generous Earned Time Off Package**
Employee Wellbeing Program
403B Retirement Plan with company match
Tuition assistance / Federal Loan Forgiveness programs
- Professional growth opportunities and customized leadership training
- **Available to regular status employees who are scheduled to work a minimum of 24 hours.
- Southcoast Health is an Equal Opportunity Employer.
Responsibilities
Under direction of Pt Access TL & Manager or designee, perform a wide variety of duties to secure optimal revenue for services performed at Southcoast facilities. Duties consist of entering orders, scheduling/cancelling/rescheduling appointments and surgeries, completing a full pre-registration including documenting demographic and verifying insurance information. Determining patient liability prior to service on self-pay and out of network patients by creating estimate based on individual payer and notifying patients of their potential liability in accordance with Federal & State regulations and collect payment electronically. Obtains required prior authorization for out of network payers prior to scheduling. Monitor for Medical Necessity compliance and Status C review on surgical cases. Works closely with OR and Ancillary depts to ensure continuity of care and to avoid scheduling conflicts. Knowledgeable in CPT & ICD10 coding for medical necessity requirements.
Qualifications
- Associates Degree in a related field or equivalent combination of education and experience is required; Bachelors Degree preferred.
- Certificate in Medical Terminology is required.
- Coding experience is preferred.
- Strong keyboard skills with the ability to type 40 words per minute.
- Proven exceptional customer service skills.
- Ability to communicate with physicians, patients and third-party payers.
- Proficient with navigating multiple payer portals and web-based tools.
- Over three years of healthcare experience focusing on revenue cycle activities is preferred.
- Medical Terminology Certificate preferred.
- Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired
- Compensation: Pay rate will be determined based on level of experience.
Pay Range
USD $18.88 - USD $30.44 /Hr.