SYSTEMS ADMINISTRATOR

Description
Job Summary:
The IT Systems Administrator supports and maintain a hybrid IT environment including on-premises infrastructure, Microsoft Azure, and Microsoft 365. This role is hands-on and execution-focused, supporting both systems operations and end-user needs in a collaborative team environment. The Systems Administrator works under the direction of the Infrastructure Manager and supports ongoing operations, clinic expansions, and acquisition-related initiatives. This role requires solid technical fundamentals, good judgment, and the ability to work independently within established standards and processes. This position is part of a collaborative IT team where working helpdesk tickets is a core responsibility. Team members regularly support end users and interact directly with internal staff, clinic personnel, and vendors as part of normal operations.
Supervisory Responsibilities:
The Systems Administrator provides guidance, mentorship, and technical oversight, ensure tasks are completed accurately, and assist in troubleshooting complex issues. They help enforce IT policies, maintain accountability, and support the professional development of team members.
Essential Duties / Responsibilities:
Systems & Identity Support
Administer and support Active Directory (on-premises) and Azure / Entra ID environments
Support Microsoft 365 services including Exchange Online, SharePoint, and OneDrive
Perform routine user lifecycle tasks, permissions management, and troubleshooting
Execute production changes with approval and guidance from senior staff
Infrastructure & Virtualization
Support virtual servers in on-premises and Azure environments
Assist with provisioning, configuration, patching, and monitoring of systems
Troubleshoot server and infrastructure-related issues escalated from helpdesk
Network & Clinic Support
Assist with deployment and support of network infrastructure at clinic locations
Perform basic configuration and troubleshooting on network equipment (e.g., Ubiquiti)
Escalate complex network issues appropriately while continuing to build proficiency
Acquisitions & Integrations
Participate in technical discovery for acquired companies under guidance
Document infrastructure, applications, identity, and network components
Assist with execution of migration and integration tasks as assigned
Identify risks, unknowns, and dependencies and communicate them clearly
Security & Operations
Follow established security policies and controls
Work with endpoint security, monitoring, and awareness tools
Understand and respect the importance of cybersecurity practices in daily operations
Collaboration & Professionalism
Share knowledge and documentation with the team
Assist teammates as needed; contribute to a collaborative, non-siloed environment
Communicate clearly and professionally with users and stakeholders
Adapt to shifting priorities and raise concerns when workload conflicts arise
Required Skills / Abilities:
Understanding of security best practices and data protection
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
Strong communication and collaboration skills
Education and Experience:
Experience supporting:
Active Directory (on-prem)
Azure / Entra ID
Microsoft 365 (Exchange Online, SharePoint, OneDrive)
Experience with Windows server administration and virtualization
Foundational networking knowledge (routing, switching, VLAN concepts)
Work Model & Travel
In-office role
25% travel related to clinic builds or acquisitions (company-paid)
Occasional after-hours work during planned maintenance or migrations
*StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.

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Requirements
Ability to sit for extended periods while working at a computer.
Manual dexterity required for operating office equipment (e.g., computers, phones, fax machines).
Ability to lift and carry up to 20 pounds occasionally.
Visual acuity is required to perform tasks involving computer screens and paper documents.
Ability to move around the office to access files, office machinery, and other equipment.