About the role
Compensation: 45,000-55,000
To provide top level customer service and effectively drive customer traffic to all dealerships with solid appointments.
Principal Duties and Responsibilities
Meet minimum standards of 70 calls and 8 appointments through effective management
of internet leads and inbound calls.
Answer incoming calls promptly, professionally and using scripts
Maintain 90 day follow-up process for all internet leads
Directly respond to all emails, chats/texts and messages with accuracy
Contact all unsold customers daily in an effort to reappoint
Communicate with customers with professionalism.
Follow BDC sales process to ensure solid appointments are set for sale teams
Cultivate additional opportunities through campaigns
Job requires a minimum 40 hours per week; 8-hour workday with allotted 1-hour unpaid lunch break
Reports to: Business Development Manager
Work Experience Requirements
Understanding of Stuckey Automotive’s sales process
Honesty, integrity, trustworthiness
Driven and passionate to achieve growth and goals within the BDC
Strong communication skills