About the role
The Ithaca College Wellness Clinic is a membership-based fitness center located in the Center for Health Sciences. The mission of the Wellness Clinic is to provide quality health and fitness services to the Ithaca College community (IC faculty, staff, retirees, graduate students, and spouse/partners), while enhancing the practical experiences of Exercise and Sport Science students through guided clinical training. The Wellness Clinic academic year hours of operation are Monday through Friday 6am-7pm. For more information about the Wellness Clinic visit our website: https://www.ithaca.edu/robert-r-colbert-sr-wellness-clinic.
The Wellness Clinic is hiring Front Desk Assistants for the spring semester and summer.
JOB DESCRIPTION
- Greet and orient clients and visitors.
- Provide administrative assistance to the staff of the Wellness Clinic.
- Enforce and follow policies and procedures of the Wellness Clinic.
- Schedule appointments.
- Field phone and email inquiries.
- Make photocopies and mail, fax, or email documents.
- Maintain client, facility, and equipment records.
- Facility & equipment maintenance and launder towels.
- Ensure client safety and provide emergency care.
REQUIRED QUALIFICATIONS
- Matriculated student at Ithaca College.
- Availability to work during weekday operational hours (6 am – 7 pm), preferably for multiple semesters and/or summer sessions.
- Ability to interact in a professional and courteous manner with people of diverse ages, cultures, and communication styles.
- Ability to work well under pressure in a fast-paced, busy environment.
- Excellent customer service skills.
- Excellent written and verbal communication skills.
- Excellent attention to detail, accuracy, and work ethic.
- Reliability and punctuality.
- Commitment to client confidentiality.
- Experience with Microsoft Office Suite is preferred, especially Word, Outlook, Excel, and Teams.
- Required Certifications/Trainings upon hiring: Adult CPR/AED, HIPAA, Blood Borne Pathogen, and Harassment Prevention Certification/Training.
Preference will be given to students in the Department of Exercise Science and Athletic Training (ESAT) or in the School of HSHP.
Pay Rate: $16 -16.30
Application Instructions: Interested applicants must submit all application materials (resume and cover letter via HR Cloud and complete this application form: https://forms.cloud.microsoft/r/xtXHNhMbz5). Applications missing materials will not be considered. Apply no later than Friday, October 30. Interviews will begin by November 9th and will continue until positions are filled. For questions about the online application, contact Student Employment at studentemployment@ithaca.edu. For questions about the position contact hiring manager, Joe O’Haire, at johaire@ithaca.edu. For more information about the Wellness Clinic, visit: https://www.ithaca.edu/robert-r-colbert-sr-wellness-clinic