About the role
About Dignity: Dignity is committed to providing compassionate, respectful care while fostering a supportive workplace for our team members.
Activities & Volunteer Coordinator – Lead Resident Engagement & Create Meaningful Connections
At Sunrise Senior Living, we champion quality of life for seniors. As Activities & Volunteer Coordinator, you'll lead resident engagement, volunteer services, concierge operations, and customer experience programs—creating connection, purpose, and well-being that drive resident and family satisfaction.
What You'll Do: Plan, implement, and evaluate resident-centered engagement programs and events
Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care
Supervise team members, volunteers, and concierge staff
Recruit, onboard, train, and retain volunteers; build community partnerships
Track participation, satisfaction, and engagement metrics to improve programming
Manage engagement documentation, calendars, reporting, and technology platforms
Lead concierge operations, delivering exceptional experiences for residents, families, and visitors
Support budgeting, staffing, scheduling, and operational planning
Partner with Sales and Resident Care on move-ins and ongoing engagement
Ensure compliance with safety, regulatory, and Sunrise quality standards
What You'll Bring: 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management
Proven ability to lead teams and manage multiple priorities
Strong organizational, communication, and event-planning skills
Experience with volunteer/engagement technology and reporting preferred
Sound judgment in a fast-paced environment
Passion for creating meaningful resident experiences
Valid driver's license, if required
Activities & Volunteer Coordinator | Resident Engagement | Volunteer Services | Concierge Operations | Senior Living | Memory Care | Event Planning
Pay Range: 23.30 - 29.20
Why Work With Us
Competitive pay, meaningful work, and opportunities for professional growth.
Equal Employment Opportunity
Dignity Senior Living is an equal opportunity employer in accordance with New York employment laws.