About the role
WHO WE ARE & WHAT WE DO
Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:
Level II Trauma Center
Primary Stroke Center
Level III Neonatal Intensive Care
Pediatric Intensive Care
The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.
Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.
HOW YOU'LL MAKE AN IMPACT
- Under the supervisor’s direction, answers incoming calls, schedules patient appointments, and sends messages to appropriate clinics for follow up.
- Enhances and contributes to a safe environment for all colleagues, visitors, and patients.
- Answers incoming telephone calls efficiently and courteously.
- Schedules patients’ appointments in accordance with policy.
- Provides information to patients. Performs and documents provider office and onlineaudits.
- Communicates provider coding accuracy concerns and challenges.Maintains accurate, up-to-date records and generates reports.
- Performs miscellaneous duties.
WHAT YOU’LL NEED TO APPLY
- High school diploma or equivalent (e.g., certificate of high school equivalency).
- Two (2) years of relevant, job-related work experience.