About the role
WHO WE ARE & WHAT WE DO
Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:
Level II Trauma Center
Primary Stroke Center
Level III Neonatal Intensive Care
Pediatric Intensive Care
The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.
Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.
HOW YOU'LL MAKE AN IMPACT
Job Summary
- Responsible for the administrative, operational, financial, and human resource management of one or more physician medical practices associated with the Family Medicine Residency.
- Ensures effective delivery of ambulatory services, achievement of financial and operational goals, regulatory compliance, and an exceptional patient experience.
- Partners closely with physicians and clinical leaders interfacing with centralized corporate departments to support organizational objectives.
Reports To
Dir/Academic Clinical Ops
WHAT YOU’LL NEED TO APPLY
Required Education
Bachelor's degree in business or a related field and minimum with three (3) years of supervisory experience in physician office, customer service, billing, or clerical environments
High school diploma (or certificate of equivalency) and five (5) years supervisory experience in physician office, customer service, billing, or clerical environments
Preferred Education
Master of Healthcare Administration (MHA), Master of Business Administration (MBA), Master of Public Health (MPH), or a master’s degree in a related field.
Required Experience
- Knowledge of healthcare operations, physician practice management, and ambulatory care workflows.
- Knowledge of value-based care models and population health management.
- Strong organizational and management skills.
- Strong analytical and problem-solving abilities.
- Excellent communication, interpersonal, and relationship-building skills.
- Excellent written, verbal and presentation skills, including the ability to communicate complex matters clearly to executive, clinical, academic and community audiences.
- Proficiency in electronic health records, practice management systems, and business analytics tools.
- Ability to effectively collaborate with physicians, residents, faculty, and healthcare leaders.
Preferred Experience
- Experience managing primary care.
- Four (4) plus (+) years of work experience (in any capacity) in a medical practice setting.
- Knowledge of value-based care models and population health management.
Required Certification/License/Registry
None
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Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.