About the role
The starting pay range for this position per hour is $24.25 - $26.25. The full pay range for this position per hour is $24.25 - $41.25
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at
https://corporate.target.com/careers/benefits
.
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.
Learn more about Target here.
ALL ABOUT
GENERAL MERCHANDISE
Experts
- of
- operations, process and
- efficiency who
- enable a consistent experience for our guests by ensuring product
- merchandised and available , accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment,
- and promotional signing processes for all
- General Merchandise ( GM )
- areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick,
- pack
- and ship fulfillment work.
The
Inbound
- team
- are experts at unloading
- trailer deliveries and preparing the merchandise to be stocked on the sales floor.
At Target
- ,
- we believe in our
- leaders
- having meaningful experiences that help them build and develop skills for a career. The role of an Inbound Operations Team Leader can provide you with the
skills and experience of :
- G uest service fundamentals and experience building a guest - first culture on your te am
- R etail business fundamentals ,
- including
- department sales trends, inventory management, guest shopping patterns,
- pricing
- and promotions strategies
- P lanning
- department (s) daily/weekly workload to support business priorities and deliver sales goals
- L ead ing
- a team of
- hourly
- team members, including skills in interviewing, developing, coaching,
- evaluating
- and
- retaining
- talent.
As an Inbound Operations
- T eam
- Lead er , no two days
- are ever the same, but a typical day w ill
- most likely
- include
the following responsibilities:
- Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
- Ensures every team member understands, is trained, and consistently
- delivers on
Target’s guest experience commitments
- and consistent operations.
- Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
- Reviews area guest, financial, and team outcome metrics to
- identify
- opportunities ,
- takes action to improve , and
- aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
Understanding sales goals
- and
- plans ,
- and
- executing daily/weekly workload to
- deliver
- department and store sales goals and guest engagement.
Leading and sh
- aring
- expertise
- in
- operations,
- freshness,
- accuracy
- and efficiency .
- With guidance from your direct leader,
- establish
- clear goals and expectations and hold team members
- accountable
- to expectations.
With
- the
- guidance
- of your d irect
- leader ,
- u tilize
- your
- workload planning tools
- to complete all scheduled workload ensuring area s are
- guest ready at store open .
- Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your
- direct
- leader .
Assess all GM
- backroom, sales floor
- areas
- and review
- reporting to
- identify
- gaps and develop a plan to resolve
- any issues
- identified .
- Enable a consistent experience for our guests by
- ensuring
- product
- is
- available for purchase .
Assist
- your
- direct leader
- in
- l ead ing
- and
- following up
- on organizational and operational
- change .
With
- guidance and
- assistance
- fro m your direct leader ,
- build a team of GM
- E xperts from
- initial
- selection
- through
- onboarding and learning.
Develop
- team members through ongoing training and direction by giving direction and providing feedback whe n
- validating
- work completion.
Demonstrate
- inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating
- equitable
- experiences.
- D emonstrate a culture of ethical conduct,
- safety
- and compliance ;
- l ead team to work in the same way and hold others accountable
- to
- this commitment .
Lead and
- demonstrate
- a safety culture through modeling and recognizing safe behaviors,
- identifying
- and correcting hazards, holding team accountable to following safety expectations,
- assisting
- with incident response, and reporting/investigating injuries
- timely
- and accurately.
- Model the execution of physical security processes
- in order to
- enhance the instore security culture.
- Support merchandise protection strategies across the total store ,
- including ordering, storage and appli cation as directed by best practices .
If applicable, as a
k ey
c
arrier, follow all safe and secure training and processes
.
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs
Address
all store and offsite emergency and compliance needs.
Support guest services such
as back-up cashier, order pick up (OPU) and
Drive
- up (DU)
- and
- maintain
- a compliance culture while executing those duties, such as compliance with federal, state, and local
- adult beverage
- laws .
All other duties
- based
- on business needs .
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
- You enjoy interacting and helping others - including guests that
- shop
our store and fellow team members you work with
.
You thrive in a fast-moving, highly
active
and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to
- working
- a
- variable
- work schedule with varying hours,
- days
- or shifts (including nights, weekends,
- holidays , closing shifts
- and other peak shopping times).
- The good news is that we
have some amazing training that will help teach you ever
ything you need to know to be an Inbound Operations Lead
.
But there are a few
things
you
need
from the get-go:
High school degree or equivalent
Age
18
or older
Previous
- retail experie nce preferred, but not
- required
- Lead and hold others accountable
- Learn and adapt to current technology needs
- Work independently and as part of a team
- Manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and
- accomplish
- multiple tasks within established
- timeframes
Welcoming and helpful attitude
toward all gues ts and other team members
Effective communication skills
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions,
- reports
- and information
- Accurately handle cash register operations
- as needed
- Climb up and down ladders
- as
- needed
- Scan, handle, and move merchandise efficiently and safely, including
- frequently
- lifting ,
- carrying, and moving merchandise up to 44 pounds throughout the duration of a shift without
- addi