About the role
Description
Chroma Modern Bar + Kitchen
A cornerstone of the all-new Lake Nona Town Center, Chroma Modern Bar + Kitchen serves a colorful spectrum of small plates with big tastes. Every detail of the restaurant has been thoughtfully designed to create a social environment where guests can connect, dine, and unwind. Chroma’s visible kitchen faces the vibrant bar and lounge where guests can choose from a range of local and craft beers, specialty cocktails, and fine wines-on-tap.
Chroma is part of Tavistock Restaurant Collection which represents one of many concepts throughout the nation and provides unique growth opportunities with an ever-expanding organization. We offer our employees competitive pay, professional development, and a people-focused culture.
POSITION SUMMARY
The Bus Person is responsible for delivering hospitality to our guests with genuine and personable conversation and service. This position is critical to our guest’s overall experience as the Bus Person must ensure the environment is clean, orderly and stocked for our guests and team members.
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)
Deliver genuine hospitality to and establish emotional connections with our guests
Contribute to the overall teamwork and success of the restaurant
Communicate effectively with guests and team members
Maintain proper grooming and uniform standards
Ensure interior and exterior cleanliness of restaurant
Set and reset tables perfectly guest ready in a timely manner
Sweep floors throughout entire restaurant
Carry dirty dishes, glassware, and silverware to the dish area for cleaning
Handle guest complaints professionally and alert a manager immediately
Communicate with managers and hosts regarding table availability and key table updates
Maintain high level of cleanliness and sanitation
Demonstrate professional and gracious demeanor at all times
Perform all opening, running, and closing duties accurately
Perform any job function requested by the management team
POSITION QUALIFICATIONS
Competency Statement(s)
Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
Communication – Listens to others and communicates in an effective manner
Confidence – A matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
Problem Solving – Resolves difficult or complicated challenges
Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables
Benefits : 401(k), Dental insurance, Employee discount, Health insurance, Health savings account, Paid time off, Professional development assistance, Referral program, Retirement plan, Vision insurance Requirements SKILLS & ABILITIES Education: High School; able to communicate (speak, read, and write) in English Experience: Previous hospitality experience is preferred Computer Skills: N/A Certificates & Licenses: N/A Other Requirements: N/A