About the role
Description Boxi Park Designed with the community in mind and constructed entirely out of repurposed shipping containers, Boxi Park is the Central Florida hub for food, fun, friendship, and relaxation. Our outdoor counter-serve restaurants, designed specifically for Boxi Park, feature cuisine created by world-class chefs with Michelin-rated restaurant experience. Concepts include; Canonita Street Taqueria Claw and Order Fowl Play The Grill Next Door Boxi Park is part of Tavistock Restaurant Collection which represents one of many concepts throughout the nation and provides unique growth opportunities with an ever-expanding organization. We offer our employees competitive pay, professional development, and a people-focused culture. Operating Hours - Thu-Fri 5-11PM | Sat 11AM-11PM | Sun 12-9PM
POSITION SUMMARY
The Cashier is responsible for delivering genuine hospitality to our guests. This position is critical to the guests overall satisfaction and experience in the Park. As a Cashier, it is your responsibility to seek to understand the guests needs while enhancing their experience.
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)
Maintain proper grooming and uniform standards
Greet guests with a genuine welcome while making a fantastic first impression
Deliver genuine hospitality to and establish emotional connections with our guests
Contribute to the overall teamwork and success of the restaurant
Communicate effectively with guests and team members
Handle cash and credit card payment with accuracy
Adhere to alcohol awareness procedures
Prepare bill using the POS, present to guest, and accept payment in a timely manner
Take orders, in person or over the telephone, for takeout orders and packages to go food accurately
Handle guest complaints professionally and alert a manager immediately
Communicate food sensitivity or allergy with managers and chefs
Follow up with guests about their meal and dining experience to ensure great guest satisfaction
Maintain high level of cleanliness and sanitation
Demonstrate professional and gracious demeanor at all times
Perform all opening, running, and closing duties accurately
Perform any job function requested by the management team
POSITION QUALIFICATIONS
Competency Statement(s)
Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
Communication – Listens to others and communicates in an effective manner
Confidence – A matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
Problem Solving – Resolves difficult or complicated challenges
Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables
Benefits : 401(k), Dental insurance, Employee discount, Health insurance, Health savings account, Paid time off, Professional development assistance, Referral program, Retirement plan, Vision insurance Requirements SKILLS & ABILITIES Education: High School; able to communicate (speak, read, and write) in English Experience: Previous hospitality experience is preferred Computer Skills: N/A Certificates & Licenses: N/A Other Requirements: N/A