About the role
Description
This role focuses on field service for municipal and industrial pump systems, with a strong emphasis on water/wastewater environments. You’ll work primarily at customer sites supporting submersible pumps, lift stations, control panels, motors, valves, and related rotating equipment. Most work will be in North Carolina, but this role will also service adjacent states.
The work includes mechanical and electrical troubleshooting, preventative maintenance, pump removal and installation support, commissioning/start-up assistance, control panel and VFD troubleshooting, motor testing, laser alignment, seal and bearing replacement, and some in-shop repair as needed.
About Tencarva:
Founded in 1978, with roots dating back to 1926, Tencarva is a distributor, engineering and design partner, and authorized repair center within the process equipment/flow control market. With 38 locations across 16 states, we provide end-to-end, whole-system solutions for over 18,000 active customers across the industrial and municipal water/wastewater segments. Our service offerings include system analysis and design, applications engineering, custom fabrication of equipment packages, automation and controls, equipment repair, and thermal hard coatings.
tencarva.com
Equipment You’ll Work On
Municipal lift stations and wastewater pumping systems
Submersible wastewater pumps and related pumping equipment
Pump control panels, VFDs, floats, level controls, and instrumentation
Siemens and Allen-Bradley PLC/control systems (Siemens experience especially helpful)
Electric motors ranging from 115V single-phase to 480V three-phase
Mechanical seals, bearings, impellers, wear rings, and other pump internals
Valves, actuators, and related flow control equipment
Additional rotating equipment including gearboxes, blowers, and similar process equipment
What You’ll Be Responsible For
Troubleshoot, service, and maintain municipal and industrial pump systems in the field
Support pump installation, removal, commissioning/start-up, and site readiness activities
Diagnose mechanical and electrical issues involving pumps, motors, controls, sensors, VFDs, and panels
Perform motor testing, wiring, panel troubleshooting, and basic control system diagnostics
Repair or replace mechanical seals, bearings, impellers, wear components, valves, and related parts as needed
Perform laser alignment, precision measurements, and equipment adjustments
Read and interpret electrical schematics, ladder logic, mechanical drawings, manuals, and parts diagrams
Perform preventative maintenance service on customer equipment
Complete service documentation and communicate job status clearly with internal teams
Perform some in-shop repair work as needed
Work safely in a variety of customer environments, including occasional confined space work when required
Follow Tencarva and customer safety requirements, including lockout/tagout and job hazard practices
Why Join Tencarva
Annual Incentive Program
Profit Sharing via 401(k)
Day shift, Monday-Friday schedule
Earn up to 120 hours (3 weeks) of PTO per year - plus 10 paid holidays
Tencarva is one of the largest and most respected distributors and OEM-authorized service networks in the pump industry
Stable, growing company with perennially strong financials and no history of layoffs
Experienced team of field service techs, mechanics, machinists, engineers, and fabricators to lean on and learn from
Big-company resources with a local-shop feel
Insurance benefits include medical, dental, vision, disability, and life
Requirements
What We’re Looking For
Field service experience involving pumps, motors, controls, or rotating equipment
Strong mechanical and electrical troubleshooting ability
Experience with control panels, VFDs, PLCs, sensors, ladder logic, and 480V three-phase systems
Experience with Siemens and/or Allen-Bradley control platforms preferred; Siemens experience is especially helpful
Experience in municipal water/wastewater, lift stations, industrial wastewater, or related pump environments strongly preferred
Ability to read electrical schematics, mechanical drawings, manuals, and service documentation
Experience with laser alignment, mechanical seals, bearings, motor testing, and precision measuring tools preferred
Comfortable working independently at customer sites and coordinating with service leadership
Valid driver’s license required
The duties, responsibilities, and activities described above are not exhaustive and may be subject to change. Additionally, please note that the job title for this posting is designed to be descriptive and may not reflect the official title used internally for job classification purposes.
Tencarva Machinery Company, LLC, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.