Lead HVAC Technician - Primm Valley Casino Resorts

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Summary

• The Lead HVAC Technician is responsible for leading the installation, maintenance, troubleshooting, repair, and optimization of heating, ventilation, air conditioning, refrigeration (HVAC/R), and related mechanical systems. This position provides technical leadership and day-to-day direction to HVAC Technicians and apprentices while ensuring all work is completed safely, efficiently, and in compliance with company standards, manufacturer specifications, and applicable building codes.
• The Lead HVAC Technician supports preventive maintenance programs, assists with facility improvement projects, and helps ensure HVAC systems operate reliably to provide a safe, comfortable, and energy-efficient environment for guests, team members, and visitors.
• Key Responsibilities: Technical Operations
• Install, inspect, maintain, troubleshoot, and repair commercial, industrial, and residential HVAC/R systems, including heating, ventilation, air conditioning, refrigeration equipment, heat pumps, boilers, chillers, and related mechanical systems.
• Diagnose mechanical, electrical, pneumatic, and electronic control system failures and implement effective corrective actions.
• Perform preventive and predictive maintenance to maximize equipment reliability, efficiency, and lifespan.
• Install, calibrate, and maintain thermostats, building automation systems (BAS), sensors, controls, and related equipment.
• Test HVAC equipment following repairs or installations to verify proper operation and performance.
• Read and interpret blueprints, wiring diagrams, schematics, equipment manuals, and technical specifications.
• Monitor system performance and recommend equipment upgrades, repairs, or energy-saving improvements.
• Maintain accurate maintenance records, work orders, equipment histories, and preventive maintenance documentation.
• Ensure all work complies with local building codes, OSHA regulations, EPA requirements, manufacturer recommendations, and company policies.

Leadership & Supervision

• Lead, mentor, and provide technical guidance to HVAC Technicians, apprentices, and assigned maintenance personnel.
• Assign daily work activities and monitor productivity, quality, and completion of assigned tasks.
• Conduct quality inspections to ensure repairs and installations meet company and industry standards.
• Assist with workforce planning, scheduling, and prioritization of maintenance requests and projects.
• Train team members on equipment operation, troubleshooting techniques, safety procedures, and preventive maintenance practices.
• Promote teamwork, accountability, and continuous improvement within the Facilities Maintenance department.

Customer Service

• Communicate professionally with internal departments, vendors, contractors, and guests regarding HVAC-related issues.
• Explain equipment conditions, repair recommendations, maintenance requirements, and project timelines.
• Respond promptly to emergency service calls and operational issues.
• Ensure a high level of customer service while maintaining professionalism and confidentiality.

Safety & Compliance

• Promote and enforce safe work practices and OSHA compliance.
• Properly handle, recover, recycle, and dispose of refrigerants in accordance with EPA Section 608 regulations.
• Maintain tools, service vehicles, testing equipment, and materials in safe operating condition.
• Utilize required Personal Protective Equipment (PPE) and follow lockout/tagout (LOTO) procedures.
• Identify and report unsafe conditions while recommending corrective actions.

Required Qualifications

• High school diploma or GED required.
• Minimum of five (5) years of progressively responsible HVAC installation, maintenance, and repair experience.
• EPA Section 608 Universal Certification required.
• Valid driver's license with an acceptable driving record.
• Strong knowledge of HVAC/R systems, electrical controls, refrigeration cycles, motors, compressors, pumps, and building automation systems.
• Ability to read blueprints, wiring diagrams, technical manuals, and construction drawings.
• Strong diagnostic, troubleshooting, and problem-solving skills.

Preferred Qualifications

• Completion of an accredited HVAC trade school or associate degree in HVAC Technology or a related field.
• NATE Certification or other recognized industry certifications.
• Previous leadership or supervisory experience.
• Experience with commercial facilities, hospitality, casino, healthcare, or industrial environments.
• Experience with computerized maintenance management systems (CMMS) and Building Automation Systems (BAS).

Knowledge, Skills, and Abilities

• Advanced knowledge of HVAC installation, maintenance, troubleshooting, and repair.
• Strong leadership, coaching, and team development skills.
• Excellent mechanical and electrical troubleshooting abilities.
• Knowledge of refrigeration principles and EPA compliance requirements.
• Ability to prioritize multiple assignments in a fast-paced environment.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Effective time management and organizational abilities.
• Strong attention to detail and commitment to quality workmanship.
• Ability to work independently while supporting team objectives.

Physical Requirements

• Ability to lift, carry, push, and pull equipment, tools, and materials weighing up to 50 pounds or more.
• Ability to stand, walk, bend, kneel, crouch, crawl, reach, and climb throughout the workday.
• Ability to work in confined spaces, mechanical rooms, crawl spaces, attics, ceilings, rooftops, and elevated work areas.
• Ability to safely use ladders, scaffolding, aerial lifts, and other elevated work equipment.
• Ability to perform repetitive manual tasks requiring dexterity and coordination.
• Ability to work indoors and outdoors under varying environmental conditions.
• Ability to work in extreme temperatures, including prolonged exposure to hot weather, direct sunlight, high humidity, and cold conditions while maintaining safe work practices.
• Ability to wear required Personal Protective Equipment (PPE), including respirators, gloves, eye protection, hearing protection, and fall protection equipment as required.
• Ability to respond to emergency service calls, including evenings, weekends, holidays, and on-call assignments.

Work Environment

• Works throughout commercial, hospitality, industrial, and facility maintenance environments.
• Frequent exposure to mechanical equipment, electrical systems, refrigerants, dust, noise, vibration, and varying weather conditions.
• Regular work in outdoor environments with prolonged exposure to heat, direct sunlight, wind, cold temperatures, and other seasonal weather conditions.
• May work in occupied guest areas, utility rooms, rooftops, maintenance shops, and construction zones.
• Requires occasional overtime, weekend, holiday, and on-call work to support facility operations and emergency repairs.
• Local travel between company properties or service locations may be required.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!