About the role
About the role
We are hiring a Lead Sales Associate for our CocoNene location at Kahala Mall.
This is not a traditional retail lead role.
Lead Sales Associates help set the tone for the entire store through warmth, awareness, strong sales leadership, and calm support during fast-paced moments. This role blends leadership, coaching, communication, and guest experience into one highly active floor role.
You’ll help guide the flow of the store, support teammates in real time, and create meaningful guest experiences while protecting the energy, standards, and culture that make CocoNene feel special.
We’re looking for someone who naturally steps in to help, stays aware of the bigger picture, communicates kindly and clearly, and leads through consistency and presence — not ego or authority.
This role is ideal for someone who enjoys connecting with people, mentoring others, and creating positive momentum in a fast-moving environment.
Lead Sales Associates help protect the standards, energy, and teamwork that make our location successful.
Pay & Benefits
Pay: $22–$25 per hour (base + bonus)
Full-Time Benefits: Medical, 401k, PTO, employee discount across all sister brands
What you'll do
As a Lead Sales Associate, you will:
Lead by example through strong guest connection and sales performance
Help maintain warm, calm, high-energy store flow during busy moments
Support teammates through in-the-moment coaching, guidance, and encouragement
Help direct floor coverage and team focus throughout the day
Run huddles, communicate priorities, and help keep the team aligned
Support guest recovery situations with professionalism and care
Protect store standards, visual presentation, and overall experience
Help newer team members feel confident and supported
Model strong awareness, initiative, and teamwork
Step into guest opportunities quickly and confidently
Support promotions, wrapping standards, and daily operations
Communicate patterns, concerns, and opportunities to leadership
Help protect the positive, collaborative, fun culture of the store
This is a highly interactive leadership role focused on both guest experience and team experience.
Qualifications
What We’re Looking For
Must-have:
Warm, emotionally intelligent, and calm under pressure
Strong communication skills with the ability to guide others kindly and clearly
Natural leadership presence without ego or micromanaging
High awareness and ability to multitask
Strong guest service and sales abilities
Someone who takes initiative and naturally steps in to help
Growth-minded and motivated by goals, improvement, and supporting team success
Reliable, adaptable, and solution-oriented
Pride in supporting Hawai‘i-made products, local artists, and local manufacturing
Ability to work nights, weekends, holidays, and late hours (Kahala Mall is open as early as 9 am and end as late as 9 pm)
Lead Sales Associates are expected to help support the team during major holiday and high-volume business periods, including blackout dates
High school graduate or equivalent
Nice-to-have:
Leadership, hospitality, or trainer experience
Retail sales experience in a fast-paced environment
Experience coaching or mentoring others
Cash handling or POS experience
Conversational Japanese (helpful but not required)
Experience working in tourism, hospitality, or guest-facing environments
Why Join Us?
You’ll help shape the experience of one of the key retail environments in our company
You’ll work with a team that values warmth, awareness, teamwork, and accountability
Your work directly supports Hawai‘i artists, local manufacturing, and local jobs
You’ll build real leadership, communication, hospitality, and sales skills
You’ll help create meaningful memories for locals and visitors from around the world
This role is for someone who takes pride in creating positive experiences for both guests and team members.
To Apply Please send your resume and cover letter explaining why you’d be a great fit for CocoNene at Kahala Mall.
Mahalo for your interest!
The Art Source, Inc. — Pictures Plus · Plus Interiors · CocoNene
www.theartsourceinc.com
About The Art Source, Inc.
Aloha!
We are a local family business that has operated in Hawai‘i since 1986 and proudly employs over 160 team members. The Art Source, Inc. is the parent company of Pictures Plus, Plus Interiors, and CocoNene — three sister brands committed to local manufacturing, local artistry, and products made right here on O‘ahu.
Our factory in Kapolei creates artwork, furniture, décor, and personalized gifts for our stores across O‘ahu, Maui, and the Big Island. We measure our success by our average hourly wage and the opportunities we create for local people.
Learn more: www.theartsourceinc.com
About CocoNene
CocoNene celebrates Hawai‘i through locally made décor, gifts, and personalized products that help visitors and locals bring home a piece of the islands. To get a feel for our brand, here’s a short 4-minute video: https://youtu.be/1yIhTuckqkE
And our website: www.coconene.com