About the role
Salary: Negotiable
The Hospital of St John & St Elizabeth (HJE) is one of London's leading independent hospitals, located in St John's Wood, minutes from Central London on the Jubilee line. Uniquely, all of our profits fund St John's Hospice, our onsite end-of-life charity meaning the work you do here has a direct impact beyond commercial results.
We are looking for an experienced Business Development Manager to join our commercial team, reporting to the Head of Patient Services. This is a senior relationship-focused role for someone who thrives on driving consultant engagement, building referral networks, and delivering measurable revenue growth in a complex private healthcare environment.
As the principal liaison for the consultant body at HJE, you will be responsible for growing and retaining referrals across all service lines, targeting and recruiting new consultants, and shifting activity from competitor sites.
You will manage two Business Development Officers, providing direction and oversight to ensure consistent and effective delivery across the team.
Day to day, you will analyse market and utilisation data to identify relationship priorities, prepare monthly reports on new business opportunities and pipeline progress, and work closely with the Head of Patient Services, Commercial Director, and Head of Marketing to shape the hospital's overall consultant engagement strategy.
You will own issue resolution between consultants and hospital leadership, operating with a clear follow-up protocol and a strong sense of urgency.
You will also facilitate consultant specialty group meetings, drive cross-specialty referral opportunities, and maintain detailed, accurate records via our CRM system.