About the role
Salary: £25760.00 to £27476.00
The Patient Safety Administrator will assist the Patient Safety Intelligence Manager in providing an efficient, accurate and timely patient safety management process.
The post holder will ensure that accurate data checking procedures are followed within the Local Risk Management System e.g. Datix/Radar.
The post holder will communicate with all levels of staff following any queries/concerns with the LRMS incident management process escalating any concerns to the Patient Safety Intelligence Manager or Patient Safety team.
The post holder is responsible for extracting and manipulating information from the LRMS in order to fulfil basic requirements of the Trust.
Analyse data extracted from the LRMS, identify themes and trends and support the Patient Safety Intelligence Manager in the delivery of basic reports.
Responds to routine telephone enquiries in a professional manner.
Assist with general LRMS admin requests including but not limited to password resets, new account creations etc.
Support the Divisional teams with the incident management process as and when required.
Monitoring the central email account and responding appropriately using own initiative and escalating as necessary.
Maintain the Patient Safety inbox and liaise with other Trusts and the Integrated Care Board (ICB) on internally and externally reported incidents and ensure the Interface Incident spreadsheet is populated and updated and feedback is sent.
Respond to queries, correspondence and telephone calls in a timely and professional manner. Initiate action where possible and report progress as appropriate.
Essential person specification requirements