About the role
Salary: £1 a year
This is a voluntary role with no salary attached
A Ward Support Volunteer is a
non-clinical role designed to support patients and help create a warm,
welcoming and positive experience on the ward. Volunteers will provide
companionship and appropriate non-clinical support, helping patients feel
comfortable, valued and supported while enabling nursing staff to focus on
clinical care
Assist with the serving and distribution of meals and refreshments in accordance with ward procedures and staff guidance
Offer and encourage patients to have appropriate drinks, in accordance with staff guidance, and report any concerns about a patient's ability or willingness to drink to the nursing team
Support patients to have a comfortable mealtime experience and inform nursing staff if a patient requires assistance with personal care or hygiene
Spend time with patients, offering companionship, conversation and a friendly presence
Directing patients and visitors to appropriate staff or services where required
Assist with agreed non-clinical tidying and maintaining a welcoming environment, in accordance with ward procedures
Return designated non-clinical or approved ward equipment to the equipment library in accordance with Trust procedures and staff instructions. Volunteers will not clean, maintain, inspect or repair clinical equipment
Assist staff with agreed non-clinical ward stock activities, such as collecting, organising and replenishing approved supplies, under staff guidance. Volunteers will not handle medicines, clinical specimens or restricted clinical supplies
There is no job description attached to this role. For further information please contact Lindsay Nicholson.