Soup Kitchen & Food Pantry Lead

Overview

Serving under the direction of the Social Services & Volunteer Coordinator, assist with the outreach and administrative services of the Soup Kitchen (Café Armee) and Food Pantry for the East Cleveland community, recognizing their spiritual, emotional, physical & social needs. The Soup Kitchen & Food Pantry Lead will support and maintain the Mission of The Salvation Army and the Vision of the East Cleveland Corps, in accordance with all applicable internal & external policies and procedures.

Responsibilities

Food Pantry Lead

• Receive and stock food deliveries.
• Maintain pantry inventory and place approved food orders.
• Conduct client intake and eligibility verification.
• Assist clients with food selection following program guidelines.
• Ensure consistent pantry operations during scheduled hours.
• Maintain cleanliness, food safety, and health code compliance.

Soup Kitchen Lead

• Receive and verify food deliveries and maintain accurate inventory records.
• Order food and supplies within approved guidelines and conduct monthly inventory counts.
• Prepare menus and oversee meal preparation and service.
• Ensure compliance with food safety, sanitation, and health code regulations.
• Maintain cleanliness of the kitchen, cafeteria, equipment, and food preparation areas.
• Supervise and train volunteers, including providing orientation for new volunteers.
• Monitor kitchen operations and report safety concerns or maintenance issues as needed.

Other Duties and Responsibilities

• Provide general program support and assist with special events, seasonal programs, and Corps activities.
• Assist with front desk operations, including answering phones, welcoming guests, and processing receipts.
• Maintain accurate records, including client services, in-kind donations, and program documentation while ensuring confidentiality.
• Support Social Services operations and related administrative tasks, including donation pickups as needed.
• Promote a safe, positive, and ethical environment for participants, volunteers, and staff.
• Attend required meetings, trainings, and workshops and perform additional duties as assigned.

Supervisory Responsibilities

Supervise assigned volunteers

Assist with supervision of assigned Summer Youth participants

Qualifications

• High School Diploma/GED with 1-2 years of related experience preferred
• Ability to lift up to 50 lbs.
• Must conduct oneself in a manner which reflects credit on The Salvation Army, its leadership, and on the Lord Jesus Christ.
• Must be able to function in a fast-paced, frequently changing work environment with the ability to multi-task.

Two years Commercial Kitchen/Restaurant Cooking Experience

Valid Motor Vehicle Driver’s License in good standing

• Ability to drive 12 passenger van and pass required Salvation Army driving test
• Must possess strong organization skills and be detail oriented.
• Must possess a professional attitude and approach to problem-solving.
• Must be able to relate well to all people and be a team player.
• Must possess excellent communication skills.Must possess the ability to handle sensitive and confidential information with discretion.
• Must possess computer proficiency in Microsoft Office and the ability to learn other programs as used by The Salvation Army.

Current Qualified Food Operator Certificate

Salvation Army Mission Statement

• The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
• Its message is based on the Bible. Its ministry is motivated by the love of God.
• Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
• All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.