About the role
Description
The Shack Retreat and Conference Center is a campus ministry of Grace Adventures Ministries. Grace Adventures Ministries is a religious organization that makes employment decisions on Bible based beliefs and practices. Because of the nature of our Christian program; Christian belief, character, and practice are essential requirements of employment positions.
Summary:
Fulfill the overall ministry of The Shack Retreat and Conference Center and cast a vision to others. This position is in direct communication with guests and potential guests. The Receptionist/Registrar will oversee office management, registration and receptionist responsibilities. This person must be able to work within a team and possess a servant heart with excellent communication skills.
General Responsibilities:
This person is the first point of contact to the ministry and is responsible to present a servant attitude, pleasant conversation style and professional manner at all times
This person must have general knowledge of all operating activities
This position will be solution-focused and provide timely feedback for those we serve
The person will communicate accurately and in a timely manner
Specific Responsibilities:
Work closely with the Guest Services Manager on Partnership and Sponsored groups and events
Maintain and coordinate information for groups
Operation of office equipment and instructing others in its operation
Manage all data/file systems
Responsible for registrations
Data entry
Process and post payments
Send confirmation emails / letters
Serve as point person for questions
Check-out/Check-in guests
Coordinate special needs for guests, e.g. dietary, luggage
Oversee office operations
Sorting and dispensing mail
- Answering phones, maintaining continuous coverage during business hours
- Coordinate ordering of office supplies
- Maintain the office/reception area in a clean, professional manner
- Maintain and update the personnel files
- Provide secretarial support for Managers
Provide verbal/written updates to the next shift regarding registration status, changes in guest numbers, special requests, etc.
Other responsibilities as assigned by supervision or management
Requirements
Qualifications:
A testimony and lifestyle that gives evidence of a true experience of salvation by grace in Jesus Christ
An attitude of excellence in workmanship
A desire to learn new skills
High school diploma or GED; Associate Degree preferred
Two years’ experience minimum in an office/ministry setting
Ability to be flexible and adjust quickly and effectively due to a people oriented organization
Demonstrated ability to use various management software and Google Workspace, including Doc and Sheets
Ability to solve complex problems and communicate solutions effectively to diverse audiences
Have the physical ability to travel and implement various program activities over a 141 acre campus. At times lifting and carrying is part of the job.
Authority:
This person will have the authority to represent the mission and vision of The Shack Retreat and Conference Center through all personal contacts, communication pieces and telephone conversations
To organize the office to maximize its daily operations and communication with its constituency
This person shall have the authority to manage their week in order to maximize the effectiveness of their areas of responsibility.
Grace Adventures Ministries is an At-Will employer, which is defined as: At the will of either the employee or the employer, termination can occur at any time. Common consideration is expected on either part consisting of a minimum two-week notice under normal circumstances