About the role
Salary: £28392.00 to £31157.00
*The banding for this vacancy is subject to outcome of agenda for change*
The role helps run the hospital switchboard and supports the Switchboard Manager with daily tasks
Ensure all calls are handled quickly, politely and safely, with accurate information recorded.
Support switchboard staff, helps plan work rotas, and provides training to team members and other staff.
Look after telephony systems and equipment, helping fix problems and keeping important databases up to date.
Help improve services by checking data, spotting issues, and suggesting better ways of working.
Acts as deputy for the Switchboard Manager when needed and supports digital projects across the Trust.
For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack