About the role
Description
TLD’s Operations Supervisor will communicate via telephone, Platform Science computer or in person about all assignments or special handling during the entire freight transfer process.
Schedule and dispatch drivers and commercial vehicles for conveyance of materials or freight based on customers’ needs and expectations. Maintain communication throughout the entire delivery process from assignment of load, dispatch of driver/truck, until receipt of materials or freight by customer. This position may also:
Support, specialize or focus on one or more customers or locations for transport needs.
Communicate with Customer Service Specialists to accept loads for transport
Verify the accuracy of dispatch instructions
Manage drivers dispatch and attendance
Schedule customer pickups and deliveries; tracking throughout process
Coordinate dispatch needs with multiple terminals
Monitor trailer pools; anticipate needs and arrange maintenance as needed
Coordinate vehicle repairs with Maintenance Department to minimize the downtime and ensure availability of sufficient equipment to answer customers’ needs.
Update and maintain customer statistics and reports.
Enters data into computer system using defined computer programs
Enter trip details for processing driver payroll and review routes with accounting.
Review routes for driver deliveries and pick-ups
Recommends actions to increase the productivity or profitability of the dispatch process.
Investigates questionable data.
Must work onsite at customer location.
Responsible for yard operation.
Directly communicate to VP of transportation and transportation management.
Must ensure drivers are maintaining safe equipment.
Must ensure drivers are in compliance with FMCSA rules and regulations
Report and communicate to GM of TLD Logistics.
Manage and Coach Drivers for Hours-of-Service utilization.
Manage and Coach Drivers on Miles per Gallon improvements.
Manage and Coach Drivers on their Safety Performance
Work with drivers to ensure BOLs are received within the specified deadline
Any other responsibilities that may be assigned from time to time.
TLD Logistics, Inc. is an
Equal
Opportunity
Employer.
We celebrate diversity and are committed to creating an inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.
Benefits and Perks
Competitive salary commensurate with experience
Paid time off and holidays.
Health, dental, and vision insurance.
Wellness programs
Requirements
Minimum 2 years’ experience in logistics or transportation Good Organizational, verbal and written skills a must. Associate’s Degree or above (preferred) 1 year experience in a supervisor or equivalent role (preferred) Competency in Microsoft applications including Word, Excel and Outlook Excellent geographical knowledge Located within 25 mi of Crossville, TN Ability to focus and multi-task Detail oriented
Working conditions
· Working conditions are normal for an office and dock environment. Employee will be subject to high levels of noise and smell associated with a warehouse/shop environment, as well required to climb stairs. Working conditions cover a range of circumstances from weekdays, evening or weekend. May require overnight travel.
Physical requirements
In compliance with the Americans with Disabilities Act, the following have been identified as physical requirements of the job:
· The employee must occasionally lift and/or move up to 50 pounds.
· Specific vision abilities required by this job include close vision, distance vision, peripheral
vision, depth perception and ability to adjust focus. While performing the duties of this job,
the employee is regularly required to talk or hear.
· The employee is frequently required to use hands and fingers to handle, reach or feel and
manipulate objects or controls. The employee is frequently required to sit or stand for long
periods of time, walk distances and climb stairs, as well as stoop, bend, kneel and crouch.
· Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
Direct reports
o Commercial Drivers