Special Events Service Technician

Description

PRIMARY OBJECTIVES/JOB SUMMARY

• The Special Events Service Technician is responsible for supporting portable sanitation services for special events, festivals, concerts, sporting events, fairs, and other large-scale or temporary projects.
• This position is a hands-on, field-based role that requires extensive travel, operation of company vehicles and equipment, setup and removal of portable sanitation equipment, servicing and pumping units, and providing on-site support throughout events.
• Special events may require employees to travel away from home for extended periods, including multiple days or weeks at a time. Work schedules will vary based on event requirements and may include early mornings, late nights, weekends, holidays, and extended shifts.
• When not assigned to special events, this position will support normal branch and yard operations as directed.
• ESSENTIAL RESPONSIBLITIES/JOB FUNCTION: Special Events
• Travel to special events and project locations assigned, including overnight and extended travel.
• Assist with the planning, staging, delivery, setup, servicing, teardown, and removal of portable sanitation equipment.
• Load, secure, transport, unload, and position portable toilets, handwashing stations, restroom trailers, holding tanks, barricades, and other event equipment.
• Set up event sites according to provided layouts, customer requirements, and operational instructions.
• Ensure equipment is properly placed, clean, functional, stocked, and ready for use before an event begins.
• Perform service throughout events, including pumping, cleaning, sanitizing, restocking, and relocating units when necessary.
• Operate pump trucks and other company vehicles and equipment for which the employee is properly trained, licensed, and authorized.
• Monitor equipment and sanitation conditions during events and respond quickly to service needs.
• Assist with teardown and removal of equipment following the completion of an event.
• Maintain a professional appearance and provide courteous service when interacting with customers, event organizers, vendors, attendees, and other employees.
• Work effectively as part of a team in fast-paced environments where schedules and priorities may change with little notice.

Driving & Equipment Operation

• Safely operate pump trucks, delivery trucks, trailers, and other company vehicles as assigned.
• Complete the required pre-trip and post-trip vehicle inspections.
• Properly secure equipment and loads before transportation.
• Follow all company safety policies and applicable DOT, traffic, and transportation requirements.
• Immediately report vehicle, equipment, safety, or mechanical concerns.
• Maintain cleanliness and proper care of assigned vehicles, tools, and equipment.
• Complete required service records, inspection forms, route documentation, or other operational paperwork.

Yard & Branch Support

When not assigned to special events, the Special Events Service Technician will assist with branch operations as needed, including:

• Cleaning, repairing, and preparing portable sanitation equipment for service.
• Load and unloading trucks and trailers.
• Organizing and maintaining the yard, warehouse, and equipment storage areas.
• Washing and preparing trucks and equipment.
• Assisting with inventory and supplies.
• Performing basic equipment inspections and identifying units requiring repair.
• Assisting drivers and service technicians with daily operational needs.
• Completing deliveries, pickups, exchanges, or regular service routes when needed and qualified.
• Performing other duties necessary to support branch operations.

Requirements

SKILLS / PHYSICAL ABILITIES

Ensure Company Policy, Procedures, and Values are adhered to

• Respect and accountability at every level and every interaction
• Ability to define problems, collect data, establish facts, and draw conclusions
• Able to interpret a variety of instructions and deal with multiple variables
• Ability to perform basic math functions
• Ensure confidentiality of all client information

Strong Communication skills required

Customer Service oriented

Basic computer proficiency required

Ability to stand and walk for extended periods of time

EDUCATION AND/OR EXPERIENCE

• High School diploma or equivalent required
• Valid Driver’s license with an acceptable driving record
• CDL license preferred, but not required
• Experience operating pump trucks and other sanitation service equipment a plus
• Must meet all Department of Transportation requirements, including successful completion of a drug and alcohol screening and medical examination