About the role
Description
About us
- Company Distilling is a distillery and tasting room with locations in Townsend, TN and Thompsons Station, TN.
- Duties and Responsibilities: Greet and interact with customers in a friendly and professional manner
- Take customer orders and prepare a variety of alcoholic and non-alcoholic beverages
- Verify identification and age requirements of customers.
- Provide an exceptional customer service experience and education to every patron that walks through our doors.
- Pour samples and educate customers about Company Distilling products in our Tasting Room, both for on-site and some off-site events.
- Adhere to all State and Federal laws pertaining to the sampling and serving of alcoholic products.
- Maintain accuracy in cash handling including customer transactions and opening/closing daily shifts in the Point of Sale system.
- Keep the Tasting Room clean in accordance with set standards.
- Answer the phone, assist with inventory counts, stock the Tasting Room with products and merchandise.
- Monitor and inspect product for quality purposes.
- Represent Company Distilling professionally at all times.
- Must be available to attend off-site events as required.
- Other special projects as assigned by the Tasting Room Manager.
- Expectations: Attention to detail and pride in work for both internal projects and those that serve our customers and clients.
- Ensure all cocktails are consistently prepared according to approved recipe
- The ability to problem-solve and use sound judgment and work without direct supervision.
- Communicate Tasting Room needs to management, such as inventory levels or equipment malfunctions.
- Willingness to be a part of a team and assume necessary duties as needed.
- Attend company-wide and department staff meetings as indicated by the Tasting Room Manager.
- Appropriate dress at all times in the Tasting Room and for special events.
- Adhere to all health and safety regulations, including proper food handling procedures.
- Benefits: Employee discount
Flexible schedule
Requirements
- Qualifications: Must be a minimum of 21 years of age
- Previous experience in a craft cocktail role is required
- Ability to use a computer and learn our Point of Sale system and other programs used by Company Distilling
- Ability to represent Company Distilling in a professional manner, both in writing and in person.
- Familiarity with different types of alcoholic cocktails and spirits
- Ability to handle high-pressure situations in a fast-paced environment
- Strong communication skills to interact effectively with customers and colleagues
- Basic math skills for accurately calculating bills and making change
- Please note that this job description is not exhaustive, and additional responsibilities may be assigned as needed. Ability to lift up to 40 pounds.
- Physical Setting: Bar, Retail Shop and Production Facility
- Schedule: Morning, Day and Evening shift
Some Weekends required
Physical Requirements: It is expected that the person in this position can tolerate standing for long periods of time and have the ability to lift moderately heavy boxes.
We look forward to meeting you!