About the role
Description
- Responsibilities: Proficient knowledge of resort operations, policies, procedures, and products
- Answer phones and communicate with guests resort policies, procedures
- Use of POS system to sell resort product
- Keep a neat and clean workstation
- Resolve inquiries/issues in a timely and professional manner
- Engage with guests to ensure an exciting experience and lifelong memory
- Remain focused in a very busy environment
- Provide exceptional customer service and ensure general knowledge of mountain operations to best assist customers
Requirements
- Qualifications: 18 years of age or older and prior work experience
- Ability to accurately complete transactions using POS system
- Knowledge of snow sports preferred
Prior cash handling experience
- Able to handle stress and remain composed both with guests and staff
- Must have excellent verbal communication and customer service skills
- Hours: Hours of employment are dependent on business demands
- Must have weekend and evening availability and flexible weekday availability
Starting Pay Rate
$16/Hr.