About the role
Pay: $26.00 to $30.00 per hour
Description
Our Benefits: Company-Paid Health Insurance Company-Funded HRA Balance Company-Paid Life Insurance Additional Voluntary Group Insurance Options Eligible For Annual Pay Increases Eligible For Bi-Annual Bonuses 3% Annual 401(k) Match Paid Time Off & Company Holidays $1,000 Employee Referral Bonus Job Title:
Warranty Manager
and Operations Support
Reports to: Operations Manager
Department:
Operations
Job Summary:
- Responsible for processing all warranty claims and records
- and
- assisting
- the operations team in the day-to-day functions of the shop.
Supervisory Responsibilities: None
Duties/Responsibilities:
Support daily functions including, but not limited to:
Process warranty claims
Verify distributor warranty requirements
Post credits received for warranty claims
Follow up with distributors regarding unpaid claims
File warranty documentation and keep warranty records organized
Build Pneulogic controls for Dutton and Howell locations
Responsible for all in house salter calibrations of Dicky John and Rexroth controllers
Program and assemble InPower switching
Train customers on spreader control calibrations and drop tests
Troubleshoot and repair customer spreader controllers
Assist Sales department in coordinating customer trainings
Work in multiple locations as needed
Required Skills/Abilities:
Ability to work alone with minimal or no supervision
Working knowledge of basic office software (such as Microsoft Office)
Working knowledge of company software and procedures
General comprehension of and experience in the truck build-up process
Knowledge of onboard truck computer controls including electrical multiplexing and CAN Bus systems
Great attitude and ability to work with others
Good communication skills, written and verbal
Ability to multitask and has good organizational skills
Detailed and goal oriented with effective time management skills
Confident public speaking with the ability to train customers
Mechanically inclined
Valid driver’s license
Education and Experience
High school diploma or equivalent
Hands on mechanical related experience in electrical and salt calibrations
Hands on mechanical related experience in hydraulics is preferred
Physical Requirements
(representative but not exhaustive):
Sitting, crouching, kneeling Manual finger dexterity Heavy lifting; 50 pounds or more Twisting, bending, reaching, and stretching Long periods of standing Exposure to shop noise and dust Exposure to moving mechanical parts and vehicles Exposure to hot and cold temperatures
Core Values
Integrity with a strong moral compass Exceptional work ethic with grit Team player attitude Innovation Requirements Must be able to pass a pre-employment drug screen (including THC/marijuana), physical, and background check. Must have a current drivers license to move our vehicles. Must be able to work 7am-5pm shifts Monday through Friday and Saturdays as needed. This job description does not list all the duties of the job.
Employees may be asked by management to perform other duties as needed.
The
Company
reserves the right to revise this job description at any time. This job description is not a contract for employment and does not infringe upon the Company’s employment at will.