About the role
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.
Please log into myWORKDAY to search for positions and apply. Behavioral Health Program Manager II – Residential – Evening Shift (M-F 4:00pm-12:30am) 101 Truman Medical Center Job Location Crossroads Group Home Kansas City, Missouri Department Community Mental Health Center Position Type Full time Work Schedule 4:00PM - 12:30AM Hours Per Week 40 Job Description University Health Behavioral Health is
seeking
a compassionate, dedicated Evening Residential Program Manager to support our team in providing exceptional care to adults with severe and persistent mental illness (SPMI). This unique leadership role provides
operational
and crisis support across four group homes
located
in
Downtown
Kansas City, MO, all situated within a convenient 10-minute drive of each other
. Our goal is to stabilize symptoms, build life skills, and help clients transition back into the community with confidence.
Why
You’ll
Love Working Here
In this role, you will have a tangible impact on the lives of individuals working toward mental health wellness and independence. You will lead and mentor a team of passionate Mental Health Techs (MHTs) across four nearby residential locations, providing clinical leadership, staff mentorship, and hands-on operational support. We foster a supportive, team-oriented environment where your input is valued, professional growth is encouraged, and work-life balance is a priority. You will have the autonomy to manage your evening while always having the backing of your director to help navigate operational challenges.
Key Responsibilities
Multi-Site Staff Supervision
Lead, mentor, and provide real-time support to evening Mental Health Techs across four group homes.
On-the-Job Training
Conduct hands-on staff training and skills development during the evening shift to ensure high-quality care.
Mobile Crisis Support
Travel quickly between locations to provide immediate, on-site crisis intervention and de-escalation as needed.
Evidence-Based Practice
Implement Recovery-Oriented Cognitive Therapy (CT-R), a transformative clinical practice for which we provide specialized training.
Milieu Management
Foster a compassionate, therapeutic atmosphere across all locations that promotes client growth and empowers evening staff.
Collaboration
Work closely with daytime residential managers to ensure seamless shift transitions and continuity of client care.
Perks of the Position
Set Evening Schedule
Consistent Monday–Friday schedule from 4:30 PM to 1:00 AM
Geographic Proximity
Minimal travel time with all four residential homes clustered within a 10-minute radius.
Professional Development
- Comprehensive CT-R training, giving you
- cutting-edge
- clinical tools to support clients in psychiatric recovery.
Leadership Support
- A Director committed to a healthy work-life balance who ensures your workload is
- manageable
- and your evenings are supported.
Total Rewards
- Competitive compensation, comprehensive health insurance, and
- a robust
- employee benefits package , including PTO.
Minimum
Requirements
Education
Master’s or doctorate degree from an accredited program in social work, psychology, counseling, or a Missouri-approved human services field.
Applicants with
bachelor's
degrees and experience in the field should still apply.
Credential
Must be a Qualified Mental Health Provider (QMHP) in Missouri (e.g., RN, Social Worker, LPC, PLPC, OT).
Applicants with
bachelor's
degrees and experience in the field should still apply.
Experience
Two years of human services experience, including at least one year working directly with a behavioral health or psychiatric population.
Licensure
Licensed or licensable in the State of Missouri.
Social Work Standard
Master’s in Social Work
requires a minimum licensure of MO LMSW (or a clear, immediate pathway to obtainment).
Compliance
Must meet and
maintain
all requirements specified in the Fleet Driving Safety and Compliance Policy for travel between sites.
Skills
Strong verbal and written communication skills, with a willingness to work with multicultural staff and clientele in the Kansas City area.
Onboarding
Completion of required orientation and training within the established timeline.