AI Product Engineer

Music is Universal

It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email
UniversalMusicCareers@umusic.com.
Are you interested in working for the music industry? Would you like to help develop unique

cutting-edge

data science and AI solutions to help drive innovation and creative data-driven strategies across Universal Music?

Universal Music UK is looking for an AI Product

Engineer

• to become part of our UK central data,
• AI
• and technology team. The role offers a unique opportunity to join us at the start of a new chapter, where we are looking to grow & expand on the foundation of work
• we’ve
• already begun.
• The role is perfect for a candidate that is passionate about music, data,
• AI
• and technology and has a thirst for
• acquiring ,
• analysing
• and communicating knowledge through data. In a creative organisation such as ours, reducing a complex problem into something simple is key, so any experience managing stakeholders, shaping
• ideas
• and translating business needs into clear product requirements would also be a strength.

Alongside this, you will

• be responsible for
• building and improving AI-powered products, tools and workflows that solve
• real business
• problems across Universal Music UK. You will work with stakeholders and product managers to understand user needs, shape
• requirements
• and turn ideas into practical technical solutions. Working closely with data scientists, engineers,
• designers
• and business teams, you will help take products from discovery and prototyping through to development, launch,
• adoption
• and ongoing iteration. As
• we’re
• first and foremost
• a data,
• AI
• and technology team, you should be comfortable working with data, APIs, technical
• trade-offs
• and modern AI-enabled software development.
• As part of the central data, AI and technology team, you’ll have a chance to work across all divisions, including AMS, frontline labels, our catalogue division UMR, and all other central teams, as well as data and technology
• teams within the wider business. This includes helping shape products from the
• inception
• of an idea through to fully working technology that supports & supercharges the labels.

Key Responsibilities

This role will feed directly into our Engineering Lead, where c
ore responsibilities include:

Develop AI-powered products, tools and workflows that are tailored to the needs of our labels and central teams.

Collaborate with stakeholders, product

• managers
• and data teams to understand requirements and turn ideas into practical technical solutions.
• Build prototypes, applications and product features using modern software development tools, AI
• technologies
• and data-driven approaches.
• Work closely with developers, data
• scientists
• and project managers to ensure the
• timely
• delivery of high-quality data and AI products that can adapt to the business’ changing needs.
• Support product testing, troubleshooting and iteration to ensure solutions are reliable, useful, secure,
• performant
• and delivering measurable value.

Stay

• up-to-date
• with the latest trends and technologies in AI, software
• engineering
• and product development, applying them to improve the quality and efficiency of our solutions.

At the heart of this role is a desire to give us a competitive edge in connecting our artists with audiences across the globe. More will be explained at interview. Rest assured, this is an exciting role as part of an innovative new initiative within the organisation.

Skills & Experience

Skills

• Strong software engineering skills across front-end, back-end and data-driven product development.
• Strong experience developing modern web interfaces using React, TypeScript, JavaScript, HTML and CSS.

Experience using

• component
• libraries and design systems such as Material UI to build consistent and accessible user interfaces.
• Experience building back-end services, APIs and applications using Django, Django REST Framework and Python.
• Ability to turn product requirements into clean, scalable,
• secure
• and maintainable technical solutions.
• Comfortable working with SQL, relational databases, analytics tools and large or complex datasets.
• Experience integrating internal and external APIs,
• services
• and data sources into applications.
• Good working knowledge of data,
• AI
• and machine learning concepts.
• Experience building or integrating AI-powered features into web applications,
• tools
• or business workflows.
• Familiarity with generative AI tools and coding assistants such as ChatGPT, Claude, Gemini, GitHub Copilot or Codex.
• Awareness of agentic engineering approaches, AI-assisted workflows and tools such as Model Context Protocol would be
• advantageous .
• Experience working with AWS, managed
• databases
• and DevOps practices, including Git, GitHub, code review, CI/CD, deployment
• workflows
• and monitoring.
• Familiarity with CloudWatch, Aurora, Docker, Kubernetes,

Azure

• or Microsoft Entra ID would be
• advantageous .
• Ability to collaborate effectively with product managers, engineers, data specialists, project
• managers
• and non-technical stakeholders.
• Strong problem-solving, testing,
• debugging
• and troubleshooting skills.
• Ability to manage competing priorities with a focus on product quality, user
• needs
• and measurable outcomes.
• Knowledge of music repertoire, music metadata,
• rights
• or the wider music industry is
• advantageous .

Experience

Minimum of

• 3
• years’ experience in software engineering, AI, data,
• technology
• or a related role.
• Background building web applications,

APIs

• or internal tools using modern development practices.
• Experience working across the full product lifecycle, from discovery and prototype through launch, adoption,
• maintenance
• and iterative improvement.
• Experience working with cloud-hosted services, production deployments,
• monitoring
• and operational support
• is
• advantageous .

Education

• Degree in a relevant field or equivalent practical experience.
• A background in Computer Science, Software Engineering, Data Science,
• AI
• or a related technical discipline would be
• advantageous .
• Relevant professional experience, demonstrable technical
• capability
• and a strong portfolio of delivered products will be considered in place of formal qualifications.

Just So You Know… The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category: Universal Music Group