About the role
This job is only available to students who qualify for Work-Study. If you are unsure whether you have been awarded Work-Study, please contact the Financial Aid office at finaid@union.edu
.
ITS Helpdesk work study student to start fall 2026. *Looking specifically for students able to work AM shifts*
Location: Schaffer Library & Peschel Computer Center
Supervisor's Name: Kim Hathaway
Hours/Shifts Available: Various, see below.
Please Note: Hours are only during Fall, Winter, and Spring terms; not including any breaks.
Rate of Pay: $9.70/hr
Number of Positions available: 5
Essential Responsibilities and Duties
- Tier-one telephone support
- Greeting and assistance for walk-ins
- Troubleshoot hardware and software
- Deliver and set-up computers, monitors, printers, and other peripherals
- Inventory and stock management, includes but is not limited to locating, counting, moving, cleaning, and recycling
- General office duties, which may include back-up at the Reception Desk or assistance in Operations
- Personal and technical interaction with faculty, staff, and students
- Involvement in Department special events and/or set-up of events
- Potential management, scheduling, and/or training of new student workers
Qualifications
- Basic knowledge of PC and Mac software and hardware, as well as knowledge of mobile devices
- Work availability in blocks of at least 2 hours at a time Mondays - Fridays from 8:00 a.m. to 6:00 p.m *Seeking students able to fill AM shifts*
- Positive and professional attitude, initiative, and motivation
- Adherence to strict confidentiality regarding any personal, professional, or scholastic information obtained orally or viewed while on duty
Location: Schenectady, NY
E-Verify Participation
Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about
E-Verify and your
Right to Work (Derecho a Trabajar)
.