Supervisor Imaging

Overview

UnityPoint-St Luke's

Full-Time

Days

The Supervisor, Imaging Services is responsible for effective operation and oversight of radiology servicesdelivered in a market. As a member of a local market’s operations team, the Supervisor, Imaging Services leads theassigned clinical department(s)’s commitment to UPH quality, service, safety, strategy, and fiscal accountability.The Supervisor, Imaging Services works under the guidance of the Manager, Imaging Services in partnership withlocal market leadership and develops and leads a team of high-performing team leads and team members. TheSupervisor, Imaging Services implements new programs, identifies opportunities for growth, develops enhancedpatient centered services, and ensures accreditation qualifications. The Supervisor, Imaging Services is a liaison forthe system-wide clinical department amongst all healthcare providers, partners, and students affiliated with thesystem and works collaboratively with other clinical departments to support UPH initiatives and identify systemsustainability and best practices. The Supervisor, Imaging Services promotes a culture of continuous improvementand trust to enhance decision-making at the staff level.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
• With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
• And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
• Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Serves as the key business leader for multiple market teams; seen asthe subject matter expert and responsible for the development ofpartnerships and purposeful connections with team members, leaders,other departments, and external partners.• Leads team through influence and presence by making purposefulconnections, motivating, mentoring, coaching, and providing guidance tothe team to deliver high-quality, cost-effective services. Facilitates theongoing learning, well-being, professional satisfaction, and developmentof staff through training, work assignments, increased responsibility,mentoring, and the performance evaluation process.• Provide direction, supervision, and support to team members. Delegatesaccountability and responsibility appropriately to the leadership team.• Ensures effective recruitment, selection, supervision, and retention ofdirect reports and departments reporting to Supervisor.• Conducts annual performance appraisals for assigned team members.• Develop and maintain communication to establish regular andconsistent communication with team members, leaders and keystakeholders.• Share concerns and/or escalate issues to leadership and keystakeholders as appropriate.

Serves as the key leader and role model; balances team and individualresponsibilities; performs all duties of a Supervisor.• Serves as the administrative leader and liaison with all clinicaldepartment physicians, physician partners, and activities; assists with thecontract preparation, negotiation, and execution of radiologistagreements and execution of market-specific agreements whereapplicable; serves as the administrative representative to Medical Staffdepartments, sections, committees.• Employs system thinking in decision-making, directs resolution ofcomplex problems, and provides consultation and advice.• Oversees daily operations to ensure delivery of high-quality services andsupport. Provides ongoing monitoring and oversight to annually assesseffectiveness of department and organizational outcomes.• Develops, reviews, and ensures departmental policies and proceduresand job descriptions are current.

Leads customer service and quality initiatives; evaluates outcomes anddata to continuously improve operational processes, procedures &systems; integrates appropriate technology.• Establishes efficient, ongoing training and development programsensuring compliance with regulatory/accreditation, and meeting quality,and safety.• Ensures processes align with Governing bodies and National Associationaccreditation standards.• Demonstrates the knowledge that patient and workplace safety is apriority by preventing errors, accidents, and infections and reportingpotential or actual concerns immediately.• Identifies, investigates, and escalates opportunities to improve quality viadepartment key process indicators, event reporting trends, and huddlediscussion opportunities.• Creates, advises, reviews and/or monitors metrics, data and trends forthe organization related to the assigned markets.

Qualifications

Education

Bachelor's Degree in Healthcare or related field required.

Experience

2 years progressive leadership experience preferred.

License/Certifications: Registered license or certification in one of the following in Medical Imaging modalities required.  Current BCLS certification or obtained within 30 days for new hire.
Knowledge/Skills/Experience:
Strong verbal and written communication skills.  Comprehensive knowledge of accreditation requirements, state, and federal regulatory and professional standards. Knowledge of and experience with Microsoft Office products.  Strong interpersonal skills  Ability to take initiative, and exercise independent judgment with strong decision-making, and problem-solving skills.   Maintain confidential information.