About the role
Overview
Wheelchair Van Driver
UnityPoint Health - Allen
Shift: PRN as needed
Join a team dedicated to helping people access the care they need. In this role, you will safely transport ambulatory and wheelchair-bound patients while providing exceptional customer service and compassionate support throughout their journey. You'll work closely with healthcare professionals and interact with individuals facing a variety of health and mobility challenges, making a meaningful difference through reliable transportation, professionalism, and care.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
- With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
- And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
- Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
- Safely operate a wheelchair-accessible vehicle while complying with transportation regulations, safety standards, and organizational policies.
- Provide exceptional door-through-door transportation service, ensuring a positive and supportive experience for every passenger.
- Secure passengers and mobility devices according to safety protocols and Safe Patient Handling practices.
- Adapt routes and schedules to meet changing customer needs, traffic conditions, and service priorities.
- Assist passengers with boarding, exiting, and mobility support while promoting comfort and dignity.
- Perform daily vehicle inspections, maintain a clean vehicle environment, and report maintenance concerns promptly.
- Accurately complete transportation documentation and incident reports as required.
- Deliver outstanding customer service, build positive relationships, and contribute to a collaborative, team-focused culture.
Qualifications
Education
High School Diploma or equivalent required.
Experience
- One (1) year of previous customer service experience required.
- Previous driving experience preferred.
License(s)/Certification(s)
- Valid driver’s license required.
- Valid auto insurance required when driving a personal vehicle required.
- Basic Life Support (BLS) required within 30 days of hire through the American Heart Association.