About the role
Salary: £25760.00 to £27476.00
An opportunity has arisen within the Dietetics Service, based at the Royal Derby Hospital, for a PART-TIME Band 3 Administrator, working 32 hours per week.
To act as the point of contact for patients and staff ensuring that all queries are answered with skill, sensitivity, and in a courteous and professional manner.
Audio typing, and despatch of clinical correspondence related to NHS patients within agreed timescales and quality standards.
To ensure that urgent correspondence is brought to the immediate attention of the relevant team member.
Manage access plans and referrals to organise clinics for dietitians
Support management in the preparation and validation of the waiting lists.
To escalate any urgent problems to a senior manager.
Provide secretarial support/cover for colleagues during absence.
Undertake necessary training as and when required by the Trust.
To provide general administrative and clerical service including creating access plans, managing clinics, retrieving patient records, word processing, photocopying and scanning and audio typing
To support with patient tracking and appointments through the use of Microsoft Excel.
Perform regular stock checks.
To assist in the improvement of existing processes and pathways.
Ability to attend cross site meetings and support other admin teams
Attend meetings across multiple sites as required
Provide occasional cross-cover support to other administrative teams during periods of sickness, annual leave, or unforeseen absence to help maintain service continuity.
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.