About the role
Description University Physicians Association is seeking qualified applicants for a full-time
Patient Service Rep
position at
University Internal Medicine and Integrative Health
(Located within the
UT Medical Center
). Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office. This position will work closely with the physician to provide a seamless patient experience.
If you are looking for a career that offers a great culture to grow and learn while using your passion for patient care, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great
comprehensive benefit package that includes:
Medical, Dental, and Vision Insurance
401(k) with company match and immediate vesting
Short-term and Long-term disability
Life insurance
Critical Illness
Flexible Spending Accounts
Health Savings Account with Employer contribution
PTO, Sick leave, Bereavement leave
Employee Assistance Program
Fitness Center
Job Responsibilities
:
Greet patients in friendly and timely manner
Ensure that patients complete necessary forms required for the electronic health record and billing office
Maintain patient demographic and insurance information; Collect payments
Ensures good patient flow through practice by timely processing of patients as they arrive at front office
Answer patient inquiries regarding patient registration information or billing questions
Refers patient inquiries regarding medical care or treatment to the physician
Schedules patients with appropriate physician
Document scanning into electronic health record
Other duties as assigned
Requirements
What We’re Looking For
Excellent multitasking, time management, and communication skills
Strong attention to detail and organizational ability
At least 6 months of experience in a medical office setting
In addition to traditional clinical responsibilities, this role also includes a significant amount of office-based work. The ideal candidate will be comfortable supporting both patient care and administrative functions such as tracking metrics, managing documentation, and assisting with workflow coordination.