About the role
Description
University Physicians' Association is seeking qualified applicants for a Patient Service Rep to work for a pediatric office located in the North Knoxville area.
Job duties include, but are not limited to:
- Greeting patients in a friendly and timely manner
- Ensuring that patients complete necessary forms required for the electronic health record and billing office
- Maintaining patient demographic and insurance information; verifying insurance eligibility and collects co-pays
- Ensuring efficient patient flow through the practice by timely processing of patients as they arrive at front office
- Answering patient inquiries regarding patient registration information or billing questions
- Referring patient inquiries regarding medical care or treatment to medical assistants or physician
- Scheduling patients for appropriate appointments
- Document scanning, faxing and filing
Other duties as assigned
Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
Requirements
Six months - 1 year of previous medical office experience preferred.