About the role
Compensation: $12-$14 hourly
Position Reports to: Retail Assistant Store Manager
Position Description
- The Retail Associate will drive profitability through customer engagement and retail sales excellence.
- Capability Requirements: The individual must…
- Love our Lord and commit to our mission…
- We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.
- Embody and embrace our values…
Urgent Pursuit
Sacrificial Service
Intentional Development
Clear Communication
Complete Alignment
Excellent Execution
- Be organized and have good attention to detail
- Have a positive, upbeat, and engaging demeanor, prioritizing the needs and experience of the customer at all times
- Have sufficient technical skills to learn point-of-sale systems and to count money efficiently and accurately
Time Requirements
This position will require between 8-40 hours per week depending on need and availability.
Travel Requirements
Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)
Position Duties
The Retail Associate will drive profitability through customer engagement and retail sales excellence.
Excellent Customer Service
- Greet every customer and treat them with respect, optimism and joy at all times
- Answer any and all questions for customers
- Assist with any customer needs
- Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
- Share the vision and mission of Vapor Ministries with customers
Cashier Duties
- Efficiently assist customers with checkout processes
- Operate the VTS point-of-sale system for checkout
- Efficiently and securely handle cash and credit transactions
Opening/Closing
If scheduled to open or close, perform and complete the opening/closing checklist procedures
Housekeeping
Ensure a properly organized and clean workspace and retail floor
Perform any cleaning needed at opening or closing and during work hours to ensure an exceptional customer experience
Merchandising & Stocking
Stock shelves and racks as needed when not assisting customers
Merchandise (organize and make visually appealing) products for sale to create a visually appealing space for customers
Disclaimer
Other duties may be assigned as necessary on a temporary and infrequent basis.