About the role
Overview
WallyPark’s
success is built upon our “motto” exceeding customer expectations, every time”. Providing our customers with a superior customer service experience and warm hospitality is the primary job function of every WallyPark employee. Each employee plays a specific role in ensuring our success.
We are looking for a supervisor who will be in charge of managing one of our working shifts on the weekends. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance. In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus.
Read more about our company by visiting our website: https://www.wallypark.com/ You can officially apply for this job through our Careers page.
Full Time Employee Benefits
A Comprehensive Benefits Package with Company Training
Paid Holidays, Vacation, & Sick Time
Medical, Dental, Vision and 401(k) savings plan
Professional Development
Growth Opportunities
$500 Employee Referral Program
Pay rate $18.81/hr
Part Time Employee Benefits
Paid Holidays, Vacation, & Sick Time
Professional Development
Growth Opportunities
$500 Employee Referral Program
Pay rate $18.81/hr
Work Location
1 Scott Way, Lester, PA 19029. Hiring Manager Contact #: 267-521-0354
Qualifications
Minimum Requirements
HS Diploma or five years of shuttle driving experience and must be at least 21 years of age
Reading
Average Level: Ability to read, analyze, and interpret, federal, state, and local transportation regulations as well as reports and procedures.
Communication
Must be able to read and speak the English language sufficiently (DOT Requirement)
Math
Average Level: Ability to add, subtract, divide and multiply.
Writing
Average Level: Ability to write statements/reports.
Technical Skill
Knowledge of all working functions of a shuttle bus, ADA lifts, wheelchair securement, GPS, video/audio camera, proper stowage, and securement of luggage
Customer Service Experience
Proper greeting of customers, proper etiquette with ADA passenger, proper handling of upset customers, promoting the company APP, benefits, and programs.
Physical
Must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations.
Licenses & Endorsements
Must possess the appropriate license, endorsements and or medical certification to operate a shuttle bus. Have a good driving record. Must have excellent verbal communication skills. Must be able to work in a team environment.
Physical Demands
Drivers work in physically demanding environment. Lifting luggage, prolonged sitting and frequent standing are a normal part of the job. All drivers must be able to lift up to 50 pounds. Continuously requires vision, hearing and talking. Frequently requires standing, sitting, handling and foot controls. Occasionally requires fine dexterity, lifting, carrying, reaching, pushing/pulling, bending and twisting. Rarely requires, kneeling and climbing.
Machines, Tools, Equipment and Work Aids
motor vehicle operation, two-way radios, smart phone.
Environmental Factors
Exposure to noise and vibration and physical hazards. Seasonal exposure to extreme temperature and wetness and/or humidity
Non-Physical Demands
Occasionally requires emergency situations, irregular schedule/overtime, tedious or exacting work, and noisy/distracting environment.
*Hiring is contingent on passing Drug screening and background.*
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Responsibilities
- Making sure employees that report to you meet performance expectations.
- Giving instructions or orders to subordinate employees.
- Ensuring that the work environment is safe, secure and healthy.
- Meeting deadlines.
- Approving work hours.
- Ensure great customer service at all levels.
- Dispatching with our shuttle drivers.
- Greeting customers and informing them where to park.
- Assisting customers during the checkout process if help is needed.
- Supervisors will be required to drive shuttles periodically.
- Be flexible for operation needs and schedule (evenings and weekends)
- *Supervisor will be responsible for the managing of operations/employees with shift flexibility.*
L&R Group of Companies is an equal opportunity employer (EEO) and will hire and promote for all job requisitions fairly without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information; all of which that are protected by federal and state law. No harassment or forms of retaliation against any employee or applicant based on these characteristics will come about if an individual chooses to exercise their EEO rights.