Solution Adoption Consultant

ABOUT THIS POSITION Right now, we are looking to add talent to our Enterprise Solution Adoption team. The Solution Adoption Consultant role will act as the primary client contact for Waystar solution-specific set-up and design issues during the implementation stage. The successful candidate will be comfortable in front of some of the most successful Health System and Hospital organizations in the U.S. WHAT YOU'LL DO Subject Matter Expert assigned to Waystar revenue cycle implementations - ensuring

solutions

are delivered in compliance with contractual terms

and

aligned with Waystar

values and

processes .

D rives

a high level

of client satisfaction .

M anage s

and meet s

deadlines

of

multiple projects

simultaneously.

Establishes relationships with the client project team, key

influencers,

and client leadership.

C ommunicates challenges

and

shortcomings to

clients

and internal stakeholders , recommending solutions

when possible.

Leads client training sessions.

Evaluate client challenges and implement industry-leading best practices.

WHAT YOU'LL NEED 3 + years working

in the healthcare revenue

cycle.

Strong process orientation, problem

• solving
• & troubleshooting
• skills
• with
• a firm commitment to
• quality.

HIPAA regulation knowledge

.

Knowledge of

Back- End Revenue Cycle operations

.

Experience with

x12 formats, i.e., 837/835, 270/271 and 276/277
.

Proficient with Microsoft Office Suite

.

Excellent

• written and oral communication skills .
• T eam player .
• Ability to travel up to
• 2 0% .

Preferred Knowledge

Institutional and Professional Payer requirements

Clearinghouse

experience

Claims scrubber

experience

Hospital Health Systems/Physician Practice Management Systems

ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.  We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and
joyful, optimistic
& fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit
waystar.com

or follow @Waystar

on Twitter.

WAYSTAR PERKS
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.