About the role
We're Hiring Night Manager Guest Services & Safety (MOD)!
Wonder Valley Ranch Resort
Full-Time | Overnight (
Graveyard Shift
)
$22–$25/hour (Based on Experience)
About the Role
Wonder Valley Ranch Resort is seeking a dependable, service-driven
Overnight Guest Services & Safety Manager (MOD)
to oversee resort operations during overnight hours.
The Overnight Manager is the on-site leader after hours, ensuring guest satisfaction, safety, and smooth resort operations when other departments are not present. The ideal candidate is confident working independently, comfortable making decisions, and committed to providing an exceptional guest experience—even in the quietest hours of the night.
This role may also be a great fit for candidates with experience as a Night Auditor, Night Manager, Front Desk Supervisor, Front Desk Manager, Hotel Manager, Resort Manager, Guest Services Manager, Security/Safety Supervisor, or Manager on Duty (MOD).
What You’ll Do
As the Overnight MOD, you’ll be responsible for maintaining operational excellence and guest satisfaction throughout the property by:
Serving as the on-site Manager on Duty during overnight shifts
Handling after-hours guest check-in/check-out and reservations as needed
Answering and routing incoming guest calls with professional phone etiquette
Resolving guest concerns promptly and professionally
Conducting routine property patrols and safety checks to ensure a secure environment
Coordinating with security staff during events when applicable
Overseeing overnight hotel and resort operations
Completing meeting room and event setup transitions, including furniture movement
Inspecting vacant rooms and facilities; reporting maintenance or housekeeping issues
Shutting down utilities in unused areas to support cost control efforts
Balancing cash banks and handling register transactions
Completing applicable night audit / end-of-day front desk procedures
Communicating overnight activity and key updates to incoming management and front desk teams
What We’re Looking For
Previous management or supervisory experience in hospitality, resort, hotel, or wedding/event venues
Strong customer service and
guest relations
skills
Strong conflict-resolution and problem-solving skills
Ability to work independently and make sound decisions during overnight hours
Excellent communication, organization, and time-management skills
Comfortable with physical activity, including walking the property and light lifting
High school diploma or equivalent required
Schedule & Work Requirements
Full-time overnight / graveyard shift
Overnight shifts may include evenings, weekends, and holidays
Must be comfortable working independently during overnight hours
Overtime may be required
Employee Benefits & Perks
For Regular Full-Time Employees:
401(k) retirement plan
Health, dental, and vision insurance
Paid sick time and vacation
Perks Available to All Employees:
Meals provided when guests are on property
Employee discounts
Facility use privileges (Fitness Room, fishing in the pond, and more)
Join our team and enjoy meaningful work,
great
benefits, and perks that make every shift rewarding!
About Western Camps, Inc.
Western Camps, Inc. is a mission-driven organization dedicated to providing meaningful outdoor, educational, and recreational experiences for individuals, families, and groups. Operating under the names Wonder Valley Ranch Resort, Wonder Valley Outdoor Education Center, and River Way Ranch Camp, we offer a range of programs and services that emphasize personal growth, environmental stewardship, and community connection.
Located in the foothills near Sanger, California, our facilities are situated within close proximity to Sequoia National Park, offering a unique setting that combines natural beauty with accessibility. With a long-standing commitment to safety, integrity, and excellence, Western Camps, Inc. strives to create environments where guests, students, and staff feel welcomed, supported, and inspired.
We value collaboration, professionalism, and a strong work ethic, and we are proud of the positive impact our programs have on the people and communities we serve. Join our team and enjoy meaningful work, great benefits, and perks that make every shift rewarding!
6450 Elwood Rd. Sanger, CA 93657