Production Supervisor: 3rd Shift

Job Title: Supervisor

Department: Production

Schedule: Sunday-Friday 10:00pm – 6:30am

Facility location: Chester, CT

Starting rate within the range will be based on the candidate’s qualifications and relevant experience. Candidates with greater experience may be considered for a higher rate within the posted range.

The Production Supervisor is first and foremost a people leader responsible for creating a positive, accountable, and high-performing work environment. This position oversees the daily operation of a manufacturing team while fostering employee engagement, building trust, developing talent, and ensuring effective communication across all levels of the organization.

The ideal candidate possesses a proven history of leadership success, demonstrates exceptional interpersonal and communication skills, and can navigate difficult situations with professionalism, fairness, and composure. This individual must be capable of coaching employees, de-escalating conflict, motivating teams, and driving results while maintaining a culture aligned with Whelen's values.

While manufacturing experience is beneficial, strong leadership capabilities, sound judgment, and the ability to effectively manage and develop people are the primary requirements for success in this role.

• Lead, coach, and develop a diverse production team while promoting a culture of accountability, trust, teamwork, and respect.
• Serve as the primary leader for all employees on assigned shift, ensuring concerns are addressed promptly, professionally, and consistently.
• Foster strong employee engagement through active communication, visibility on the production floor, and relationship building.
• Effectively de-escalate workplace conflicts and facilitate productive resolutions between employees, departments, and leadership levels.
• Demonstrate excellent communication skills by clearly conveying expectations, providing timely feedback, and ensuring organizational messages are understood.
• Build credibility and trust through consistent decision-making, fairness, and integrity.
• Coach employees toward performance improvement while recognizing and reinforcing positive contributions.
• Manage the full employee lifecycle, including onboarding, training, development, performance management, attendance management, and disciplinary actions when necessary.
• Partner closely with department leaders, supervisors, group leaders, Human Resources, and support functions to promote collaboration and alignment.
• Create and maintain staffing plans and shift schedules to support business needs.
• Drive accountability for safety, quality, productivity, attendance, and workplace conduct standards.
• Monitor departmental performance metrics and implement corrective actions when needed.
• Ensure production goals are achieved while maintaining quality and safety standards.
• Conduct regular floor presence and engagement activities to support employees and identify opportunities for improvement.
• Coordinate effective shift turnover and communication between departments and leadership teams.
• Support and promote Continuous Improvement initiatives by identifying operational challenges and developing practical solutions.
• Ensure all company policies, procedures, and regulatory requirements are consistently followed.
• Maintain accurate production records, reporting, and documentation as required.
• Trains and evaluates production employees.
• Strives to ensure employee well-being by fostering a positive work environment and promoting Whelen values.

Scope

• Coordinates and supervises the daily activities of production personnel on assigned shift.
• Establishes priorities and allocates resources to meet operational objectives.
• Partners with leadership across departments to ensure alignment and successful execution of business goals.
• Exercises independent judgment in managing personnel matters and daily operational challenges.
• Serves as the primary leadership presence for the assigned shift
• Minimum 5 years of leadership or supervisory experience with a documented history of successfully leading teams.
• Demonstrated experience managing employee relations, conflict resolution, and performance accountability.
• Strong communication, coaching, and interpersonal skills.
• Proven ability to lead teams in a fast-paced environment.
• Ability to build trust and maintain positive working relationships across all levels of the organization.
• Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements
• Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards
• Attend scheduled EH&S training program
• Actively support the organization’s efforts to meet or exceed EH&S goals and plans
• Recommend improved EH&S practices

Must be able to communicate effectively with co-workers, supervisors, and third parties. This ability to communicate requires the employee to be conversant in English as the majority of our workforce and the third parties that we encounter only speak English.

The incumbent is responsible for complying with the policies in Whelen’s “Employee Handbook.”

This Job Description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company’s discretion. Nothing in this position description changes or is intended to change the employment at-will relationship with the Company. Employment at-will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.