About the role
Salary: Negotiable
Job summary
- We are looking for an enthusiastic, organised and proactive Assistant Practice Manager to join our friendly and supportive Practice team.
- Support the Practice Manager with the effective day-to-day management and operation of the Practice.
- Provide support across HR processes, including recruitment, inductions, appraisals, absence management, staff records and leavers.
- Support quality, compliance and contractual requirements, including CQC, QoF, Enhanced Services, data quality and annual Practice returns.
- Coordinate staff training and compliance, maintaining accurate records and monitoring outstanding requirements.
- Support the management of patient complaints and Patient Participation Group (PPG) activities.
- Coordinate estates, IT, telephone systems and Smartcard administration, working with relevant internal and external providers.
- Support the planning and delivery of Practice programme's and initiatives, including the annual flu program and TARGET activity.
- Prepare and submit a range of Practice claims and reimbursements, including CQRS, GP Reimbursement Scheme, Minor Surgery, CQC, water and clinical waste claims.
- Attend Practice and clinical meetings,represent the Practice at relevant external meetings where required.
- Work closely with the Practice Manager and wider team to ensure accurate, timely and efficient completion of operational, administrative and contractual requirements.