About the role
Salary: £12.71 an hour
PLEASE NOTE THE HOURS REQUIRED FOR THIS ROLE ARE 13:30 - 18:30 Monday to Friday.
Maintaining and monitoring the Practice
appointments system
Processing personal requests for
appointments, visits and telephone consultations and ensuring callers are
directed to the appropriate healthcare professional.
Processing and distributing incoming and
outgoing mail.
Explaining practice arrangements and
formal requirements to new patients and those seeking temporary cover and
ensure procedures are completed.
Receiving and making telephone calls as
required. Divert calls and take messages, ensuring accuracy of detail and
prompt appropriate delivery.
Processing prescriptions in accordance
with practice guidelines
Computer data entry/data allocation and
collation; processing and recording information in accordance with
Practice procedures.
Initiating contact with and responding to
requests from patients, other team members and associated healthcare
agencies and providers
Advise patients of relevant charges for private (non-General Medical Services), accept payment and issue receipts.
Clearing and re-stocking consulting rooms
as required.
Providing administrative support to the Practice as required, including filing, photocopying and scanning.
Keeping the reception area, noticeboards,
and leaflet dispensers tidy and free from obstructions and clutter
Providing cover for reception / administrative colleagues during absence due to holiday or sick leave.