About the role
Description
Restaurant Manager (General Manager at Wurstküche)
Wurstküche is seeking a driven and experienced General Manager to lead our flagship location. Known for our iconic sausages, curated beer selection, and lively beer hall atmosphere, we’re looking for a leader who is passionate about hospitality, operations, and culture.
Position Summary
As General Manager, you will oversee all aspects of day-to-day operations and long-term strategy for the restaurant. This role requires strong leadership, a sharp eye for detail, and the ability to cultivate an energized, high-performing team while delivering an exceptional guest experience that reflects the Wurstküche brand.
Requirements
Leadership & Culture
- Train, develop, and mentor the management team and staff.
- Foster a positive, inclusive, and high-performance culture.
- Lead all hiring, onboarding, HR administration, and staff development.
- Administer payroll, corrective actions, evaluations, and promotions.
Operations & Guest Experience
- Be a constant presence on the floor—observe, support, and adjust to maintain a vibrant and welcoming environment.
- Ensure all restaurant operations, cleanliness, and equipment functionality meet company standards.
- Enforce and uphold all policies and procedures in the Ops Manual and EH.
- Monitor and respond to guest feedback to maintain top-tier satisfaction.
Financial & Strategic Oversight
- Own and optimize financial performance including COGS, labor, and P&L.
- Conduct regular audits (charts, bank, discounts, voids, etc.).
- Manage inventory, forecasting, and budgeting.
- Execute all corporate initiatives, policy updates, and menu changes.
Community & Brand Engagement
Represent Wurstküche in special events, PR, donations, and community outreach.
Uphold and enhance the brand’s local reputation and presence.
Communication
- Prepare and distribute weekly reports and communications to the home office (The BUS).
- Lead daily shift meetings and regular team check-ins.
- Qualifications: 3+ years of General Manager experience in a high-volume, fast-paced restaurant.
- Proven leadership and team development skills.
- Strong understanding of restaurant financials and P&L management.
- Exceptional communication and organizational abilities.
- Passion for hospitality, community, and great food & beer.