About the role
Compensation: $15-$20 Hourly
Job Description and Responsibilities
As the Student Success Coordinator at Winder CNA Training, you play an essential role in supporting students’ academic journeys and fostering their success. In this role, you are responsible for guiding students, facilitating learning opportunities, and providing exceptional support from enrollment through course completion.
Primary Responsibilities
Student Support and Guidance
Provide personalized support to students, addressing their questions, concerns, and needs in
a timely
and empathetic manner.
Guide students through course requirements, expectations, and resources to help them succeed.
Monitor students’ progress throughout their training and offer encouragement and
assistance
as needed.
Instructional Assistance
Assist
instructors in managing classroom materials and setting up course activities to ensure efficient operation.
Serve as a point of contact for students during hands-on skill sessions, addressing any questions related to training materials and coursework.
Attendance and Documentation
Accurately record student attendance and
maintain
an up-to-date record of each student’s progress.
Ensure compliance with program guidelines and standards in all documentation.
Communication and Coordination
- Maintain regular communication with students to keep them informed of deadlines, requirements, and course updates.
- Liaise between instructors and students, coordinating schedules and resources effectively.
- Address student inquiries and issues through multiple channels, including email, phone, and in-person meetings.
Course Management and Organization
Prepare classrooms and materials for daily classes and ensure that all required resources are available and in good condition.
Support instructors in setting up equipment for training sessions,
maintaining
cleanliness, and managing supplies.
Reporting and Feedback Collection
Collect and organize feedback from students on their training experience and relay insights to instructors and program leaders.
Participate in team meetings to discuss student progress, challenges, and recommendations for program improvement.
Other Duties as Needed
- Assist with any additional
- tasks as assigned by management to support the program’s overall success and growth.
Licensure/Certification Requirements
Active Georgia CNA License or NHA Certified Medical Assistant Certification Required