About the role
Description
Windham is looking to hire two Front of House Managers to join our team. This is a great opportunity to come on board during the summer, learn how we run our outlets, and be ready to go for the winter season.
We are luxury winter destination where hospitality is the core of our world. You could be working at either The Grill or the renowned Cin! Cin!, both fine dining outlets with their own style and pace. There is room to grow and find your place in either space.
This is an on-site role, and summer and fall season housing is available for the right candidate. If you’re ready, join us and fall in love with Windham. We can’t wait to meet you!
These roles will ideally start in July or August.
Pay 65,000 to 85,000 Per Year
Benefits and Perks
(Perks may change at any time.)
This is a Full Time Year Round Benefit Eligible Role
Medical, dental, and vision insurance (eligible after 30 days)
401(k) with employer match after the first year of employment
Paid Time Off and Paid holidays
Skiing and Snowboarding Privileges
Rental Equipment benefits
Discounted lift tickets and lessons
Discounted gym membership & summer pool access
Retail & Restaurant discounts
Pro-deal access from top outdoor brands
Job Duties:
Oversee all front-of-house restaurant operations
Assist with hiring, training, and staff supervision
Manage scheduling, payroll, and employee relations
Ensure smooth, efficient daily service and guest satisfaction
Address and resolve guest concerns promptly
Maintain strong communication between FOH and BOH teams
Monitor kitchen flow and help prevent service delays
Lead with professionalism and strong leadership skills
Support execution of special events
Maintain knowledge of all Windham Mountain Club operations
Requirements
Job Qualifications:
2+ years leadership experience in Front of House restaurant operations, preferably in an upscale dining environment
4+ years customer service experience
Excellent interpersonal skills
Must be self-motivated and organized
Comfortable interacting with staff and guests in a friendly and helpful manner
Able to handle a stressful, noisy, and crowded work environment
Innovative and open-minded about improving fine dining operations
Must be able to independently evaluate situations and make quick decisions
Proficient computer skills, including proficiency in Microsoft Excel and Outlook
Must have or obtain TIPS certification prior to starting work
Physical Requirements:
Ability to lift and maneuver up to 25 pounds.
Ability to stand and walk for up to 10 hours.
Ability to stand and walk on uneven terrain, including snow and ice covered surfaces.
Ability to climb stairs and ladders.
Ability to push, pull, bend, stoop, kneel, and reach regularly.
Prolonged periods sitting at a desk and working on a computer.
Work Schedule and Conditions:
We are in the business of providing a premier product and experience for our guests. Traditionally our busy periods are during weekends and holiday periods which you will be expected to work. You can also expect to be asked to work extra hours or days on occasion, especially during the holiday periods.
Additional Information: This job posting is intended to provide a general overview of the role and does not represent a complete list of all duties and responsibilities. A more detailed job description will be provided during the hiring process.
All details are subject to change at any time. Essential duties must be performed with or without reasonable accommodations. Windham Mountain Club is an equal opportunity employer.